Charts are not loading after browser refresh.

[Kishor]

Hi Team,

I am using Line and column chart, its now re-loading on browser refresh.


after data fetching, I am calling this method where I am refreshing charts,

this issue specially occurring on test environment, its not happening on local.

[Durga Gopalakrishnan]

Hi Kishor,

Greetings from Syncfusion.

We have thoroughly validated the scenario you reported by reloading the chart upon browser refresh and updating the chart data via button click. The chart is rendering correctly both before and after the update. For your reference, we have attached the tested sample and a GIF demonstrating the results.

Sample : https://www.syncfusion.com/downloads/support/directtrac/general/ze/RefreshChart2082341045.zip 

GIF : ​https://www.syncfusion.com/downloads/support/directtrac/general/ze/UpdateChart-1119604389.zip

We kindly request you to share the following information for further analysis and assist you better.

• Please try to replicate an issue in above sample.
• Share an issue replication steps or video.
• Share if you have done any other customization.
• NuGet package version.
• Browser used.
• Default system culture.

Please let us know if you have any concerns.

Regards,

Durga Gopalakrishnan.