Error with SfCircularChart and SfCartesianChart controls - Branched from F194383

[Mark Hodgkinson]

I get a similar error, which will occur a random number of times I refresh my page.  I am using SfCircularChart and 

SfCartesianChart controls.  It might happen at any time, but it is not consistent.

I have updated all my SyncFusion controls to 27.1.52.

I will create a new thread for this, but wanted to add my thought to the fact that I think there is a bug in your control that may be a timing issue, or perhaps a race condition.

[Arul Jenith Berkmans]

Hi Mark,

 

We are currently working on validating the issue you mentioned with the SfCircularChart and SfCartesianChart controls. We will need some time to investigate, and we will provide further updates by tomorrow (October 17, 2024).

 

In the meantime, could you please share more details about the issue you're facing, along with the call stack? If you're experiencing crashes, providing the error logs will help us in delivering a more accurate solution.

 

Thank you for your patience and understanding.

 

Best regards,

Arul Jenith B.

[Arul Jenith Berkmans]

Hi Mark,

 

We have validated your query, and the circular chart inside the list view is working as expected on our side. We couldn't be able to reproduce this issue from our end. We have attached the tested sample for your reference. Please review the sample, and if you encounter the issue, please reproduce it using our provided sample and revert that sample back to us.

 

Thank you for your patience and understanding.

 

Regards,

Arul Jenith B.

Attachment: CircularChartWithListView_ecf99229.zip

[Mark Hodgkinson]

Thank you Arul

I downloaded your example, and it worked fine for me.

It allowed me to see where I had actually made an error in my code.

So, this issue can be closed, and apologies for raising the support issue.

[Preethi Rajakandham]

Hi Mark Hodgkinson,

You're welcome.

We are glad to know that the reported problem has been resolved. We are marking this thread as solved. Please let us know if you require any further assistance on this. We will be happy to assist you.

Regards,

Preethi R