I apologize for the delay. Could you please share more details about the issues you are experiencing with the Syncfusion Dashboard Platform? Additionally, please confirm the version you are using, as there was no version rolled out in 4.1.0.2. You can find the release history below:
https://help.syncfusion.com/dashboard-platform/release-notes
Please note that we have stopped development on the Syncfusion Dashboard Platform, so we recommend transitioning to our new platform, Bold BI.