Illustration detail missing in Doc to Pdf conversion.

Currently experiencing an issue where the Red parts of the illustration in the Word document are not showing in the converted PDF file version.  I'm assuming it's Word Art as oppose to say a JPG image.

Offending document attached.

I'm hoping this is just a setting issue but couldn't find any information about it yet.  Cheers.

(Apologies.  Should have attached the output PDF file as well.  But I can update the attachment after creating this thread.  Just imagine all the red squiggly lines not showing in the PDF version.)



Attachment: Drawings_preview_issue__another_example_a8f65c19.zip


5 Replies

DS Dharanya Sakthivel Syncfusion Team September 19, 2024 10:09 AM UTC

Hi Randal,

On analyzing the given details, we found that you are using Ink in the input Word document. Syncfusion Word library (DocIO) currently doesn’t “Support for ink in DOCX format document and in Word to PDF conversion”. We have already logged this as a feature request in our database. We don’t have any immediate plans to implement this feature. We will let you know when this feature is implemented.

The status of the feature can be tracked through link:
Support for ink in DOCX format document in WinForms | Feedback Portal (syncfusion.com)

As a workaround, we suggest you to kindly modify the InkML image as an normal image in the input Word document thereby it will be preserved properly in the converted PDF created using Essential DocIO.

We have modified the InkML image in the Word document with the normal image. This modified Word document, and its output PDF document can be downloaded from the below attachment.


Regards,
Dharanya.



Attachment: Drawings_preview_issue_Modified_8352cb0b.zip


RH Randal Halligan September 24, 2024 06:45 AM UTC

Thanks for the speedy reply.

Just confirming the bit where you say "we have modified..." I assume by modified you manually edited the document in Word as oppose to programmatically?



DS Dharanya Sakthivel Syncfusion Team September 25, 2024 06:50 AM UTC

Randal,

We have modified the InkML image with a normal image in the Microsoft Word application. As mentioned earlier, we do not have support for InkML images, and this cannot be achieved programmatically.

Regards,
Dharanya.



RH randal halligan September 25, 2024 09:25 AM UTC

Is there any way I can alter other Word templates with the same issue myself?

Is the an easy way to replace the InkML image?


Regards,

Randal Halligan


 



DS Dharanya Sakthivel Syncfusion Team September 26, 2024 01:31 PM UTC

Randal,

Regarding “Is there any way I can alter other Word templates with the same issue myself?”:
Kinldy follow the steps below to modify InkML to an image in Microsoft Word:
1. Open the document containing the InkML image.
2. Select the InkML image, right-click, and choose "Save as Picture."


3. After saving it as a picture in File Explorer, remove the InkML image from the document.
4. In the same position where the InkML image was removed, insert the saved picture.

Regarding “Is the an easy way to replace the InkML image?”:
The approach mentioned above is the easiest way to replace an InkML image with a picture.

Regards,
Dharanya.




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