Options Disappearing After Quick Click Outside

I have an issue with the ejs-multiselect component in my application. When I select an option and then quickly click outside the dropdown menu, if I open it again, some elements disappear from the available options.

slow click:

Image_4035_1724142652435

fast click:

Image_5479_1724142680544

Image_4811_1724142728538


1 Reply

KP Kokila Poovendran Syncfusion Team August 23, 2024 10:04 AM UTC

Hi alejandro malesani,


Greetings from Syncfusion support!

We have reviewed your query regarding the ejs-multiselect component, where options disappear after a quick click outside the dropdown menu. We attempted to replicate the issue with a sample application but were unable to reproduce the reported behavior on our end. Please find the sample we created here:


Sample: StackBlitz Example

In our sample, we configured the MultiSelect component with checkbox mode and tested selecting options quickly followed by reopening the dropdown. All options remained visible, and none disappeared. We kindly request you to review the shared sample and check if the issue also occurs there.

If you are still experiencing this issue, could you please provide us with the following details to help us investigate further?

  1. A complete code snippet that replicates the issue.
  2. A video demonstrating the problem.
  3. The version of the Syncfusion package you are using.

Providing these details will enable us to provide a more accurate and prompt solution.

Looking forward to your response.


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