HitTest is not working

[Luis Fernando Gomez]

When I use the HitTest method.

steps for the issue
 I make tap (longpress) in the chart 

I hold my finger in the screen 

I move my finger out area chart 
(ios) 

In ios continue detect the HitTest checking point is in TrackBall and this method return false

(Android)

In Android no detect the HitTest Checking point is in TrackBall and this method return true

I dont know why happens this ?

[Dhanaraj Rajendran]

Hi Luis,

We have replicated the behavior you described on the Android platform for HitTest method. Our team will conduct a thorough investigation to determine the root cause of this discrepancy between iOS and Android behavior.

We understand the importance of resolving this issue promptly and will provide you with further updates on or before two business days (24/04/2024).

Thank you for your patience and understanding.

Regards,

Dhanaraj Rajendran.

[Dhanaraj Rajendran]

Hi Luis,

After validating the reported issue, we have identified as a bug and created the bug report for the issue regarding HitTest of chart trackball behavior returns true while moving out of the chart area in Android. You can track the status in the following feedback portal link:

Bug Report Link: Resolving HitTest Issue of ChartTrackballBehavior while moving out of chart area in Xamarin.Forms in Android

The fix will be available in the upcoming weekly NuGet release on May 7^th, 2024.

Disclaimer: Inclusion of this solution in the weekly release may change due to other factors including but not limited to QA checks and works reprioritization.

Thank you for your patience and understanding.

Regards,

Dhanaraj Rajendran.

[Dhanaraj Rajendran]

Hi Luis,

 

We've fixed the reported issue that the HitTest method of chart trackball returns true when moving out of the chart area in Android Platform. Due to the Volume 1 Service Pack release, there won't be a weekly NuGet release for this week. However, we plan to provide a patch for this issue on or before two business days (09/05/2024).

Additionally, the fix will be incorporated into one of the upcoming weekly NuGet releases on or before May 21^st, 2024.

Let us know if you need further clarification or assistance.

Thank you for your patience and understanding.

 

Regards,

Dhanaraj Rajendran.

[Dhanaraj Rajendran]

Hi Luis,

We have generated the patch for the reported issue that the HitTest method of chart trackball returns true when moving out of the chart area in Android Platform. Attached herewith is patch version 25.1.35. Please apply it to your application and verify its effectiveness.

HTTP Link:

https://syncfusion.com/Installs/support/patch/25.1.35/681451/F187941/SyncfusionPatch_25.1.35_681451_5092024080356521_F187941.exe

Assembly Link:

https://syncfusion.com/Installs/support/patch/25.1.35/681451/F187941/SyncfusionPatch_25.1.35_681451_5092024080356521_F187941.zip

NuGet Link:

https://syncfusion.com/Installs/support/patch/25.1.35/681451/F187941/SyncfusionNuget_25.1.35_681451_5092024080356521_F187941.zip

Disclaimer:

Please note that we have created this patch for version 25.1.35 specifically to resolve the issue reported in this incident. If you have received other patches for the same version for other products, please apply all patches in the order received.

Root Cause: The trackball position fails to reset when moving out of the chart, causing erroneous return values due to improper update of x and y positions of the trackball.

Rest assured, the fix will be incorporated into one of the upcoming weekly NuGet release on or before May 21st, 2024.

If you face any issues, please feel free to reach out to us.

Regards,

Dhanaraj Rajendran.

[Dhanaraj Rajendran]

Hi Luis,

Apologies for the delay in delivering the fix. We have addressed the reported issue that the HitTest method of chart trackball returns true when moving out of the chart area on the Android platform. Currently, we have encountered continuous issues incorporating the fix into the latest weekly NuGet package.

The fix will be included in any of the upcoming weekly NuGet releases. We will update you once it is published. 

Thank you for your patience and understanding.

Regards,

Dhanaraj Rajendran.

[Dhanaraj Rajendran]

Hi Luis,

We have fixed the issue of HitTest method of chart trackball returns true when moving out of the chart area on the Android Platforms has been included in latest weekly Nuget release, version 26.1.38 which is available for download ( https://www.nuget.org/).

NuGet version: 26.1.38

We thank you for your support and appreciate your patience. Please contact us if you require any further assistance.

Regards,

Dhanaraj Rajendran.