Softkeyboard closes directly when getting into edit mode

[c.veeningen]

I'm using a DataGrid with a DataGridNumericColumn that is allowed to edit the values.

When i'm running the app on a surface pro in Tablet mode and try to change the value by tapping the field I see the (soft) keyboard popping up, but also directly closing again. Looks like something is happening that's losing the focus of the input control or something.

It's only happening on Windows. Android and iOS are fine.

Running the app with the lastest SyncFusion packages (24.2.9).

Any help is appreciated. Also suggestion for programmatically setting the focus on the field  

[c.veeningen]

Attached the minimal sample project where this behavior is found.

Attachment: Samplekeyboardhiding_205f29bc.zip

[Tamilarasan Paranthaman]

Hi Veeningen,

We have checked this case on our end and encountered the same issue you have described. Considering this as a bug, we have logged a report in our feedback portal. We plan to address this issue in our weekly patch release, which is expected to be rolled out on April 02, 2024. We will notify you as soon as the update is available. We appreciate your patience and understanding in the meantime. You can also track the status of the bug using the feedback link provided below.

Feedback Link: 51783

Regards,

Tamilarasan

[Nirmalkumar Yuvaraj]

Hi Veeningen,

We are glad to inform you that the reported issue regarding the “The Softkeyboard immediately closes when entering editmode on the surface pro” has been resolved. This fix has been incorporated into our latest weekly NuGet release. To benefit from this fix, we recommend updating your DataGrid package to version 25.1.38.

https://www.nuget.org/packages/Syncfusion.Maui.DataGrid

Root Cause of the issue:

We have end edit the cell when DataGrid size is changed at the runtime in windows platform. When opening the soft keyboard, DataGrid size is changed. As a result, the soft keyboard is closed immediately.

We thank you for your support and appreciate your patience in waiting for this update. Please get in touch with us if you require any further assistance.

Regards,

Nirmalkumar

[c.veeningen]

Hi Nirmalkumar,

I haven't been able to test it earlier on my side. I have updated the solution with the updated packages (25.1.38). I don't see the keyboard closing directly, however it's not opening at all anymore. I need to manually press the keyboard icon in the taskbar to input any 

[Nirmalkumar Yuvaraj]

Hi Veeningen,

To assist you further and understand the issue better, we kindly request you to provide any additional details or steps that may help us in reproducing the problem. Additionally, if possible, please provide a video recording demonstrating the issue for better clarity.

Regards,

Nirmalkumar

[c.veeningen]

I have attached a video of the issue. Hopes it helps in resolving the issue.

Attachment: IMG_1026_1bb1833b.zip

[Nirmalkumar Yuvaraj]

Hi Veeningen, 

Based on the information provided, we conducted tests using a simple sample to replicate the reported issues. However, we were unable to reproduce the issues as described. In our sample, the keyboard becomes visible after the edit element is focused. We have attached a video for your reference. Please provide details about the sample version and system information in which you are facing the issue. This will greatly assist us in investigating the issue further and providing an appropriate solution as quickly as possible.

Regards,

Nirmalkumar

Attachment: SfDataGrid_1c0155fd.zip