Converting DOCX to PDF adds unnecessary line above footnotes

[Cezary Szacherski]

Hello,
we are using syncfusion nuget packages to convert docx to pdf.
versions:

id="Syncfusion.EJ2.PdfViewer.AspNet.Mvc5" version="23.2.4" targetFramework="net48" />
id="Syncfusion.DocIO.AspNet.Mvc5" version="23.2.4" targetFramework="net48" />
id="Syncfusion.DocToPdfConverter.AspNet.Mvc5" version="23.2.4" targetFramework="net48" />
id="Syncfusion.EJ2.WordEditor.AspNet.Mvc5" version="23.2.4" targetFramework="net48" />
id="Syncfusion.Licensing" version="23.2.4" targetFramework="net48" />
id="Syncfusion.OfficeChartToImageConverter.AspNet.Mvc5" version="23.2.4" targetFramework="net48" />
id="Syncfusion.Pdf.AspNet.Mvc5" version="23.2.4" targetFramework="net48" />

Problem:
We have docx document which intentionally doesn't have ​​line above footnotes.
After converting it to PDF using syncfusion libs the line is added and result PDF file have this line above footnotes which we don't want to have.

Code:

public class PdfConverter : IPdfConverter
{
    public Tuple<byte[], int> Convert(byte[] fileBytesDocx)
    {
        using MemoryStream msDocx = new MemoryStream(fileBytesDocx);
        using MemoryStream msPdf = new MemoryStream();
        WordDocument wordDocument = new WordDocument(msDocx, FormatType.Automatic);
        wordDocument.ChartToImageConverter = new ChartToImageConverter();
        DocToPDFConverter converter = new DocToPDFConverter();
        PdfDocument pdfDocument = converter.ConvertToPDF(wordDocument);
        int pages = pdfDocument.Pages.Count;
        pdfDocument.Save(msPdf);
        pdfDocument.Close(true);
        wordDocument.Close();
        msPdf.Position = 0;
        return new Tuple<byte[], int>(msPdf.ToArray(), pages);
    }
}

Im adding files and code to reproduce the problem.
​​

Attachment: Files_52f59c2e.zip

[Sneha Biju]

Hi Cezary,

We have reproduced the reported problem “Line above footnote is added while converting a Word document to PDF” in our end. We will validate this issue and update you with more details on 27th November 2023.

Regards,
Sneha.

[Sneha Biju]

Cezary, we have confirmed that the reported issue with “End note separator color is not preserved properly while converting the Word document to PDF” is a defect and we have logged a defect report. We will include the fix for this defect in our weekly NuGet release, which is estimated to be available on 12th December 2023.

The status of this bug can be tracked through the below link:
https://www.syncfusion.com/feedback/48804/end-note-separator-color-is-not-preserved-properly-while-converting-the-word

Disclaimer: Inclusion of this solution in the weekly release may change due to other factors including but not limited to QA checks and works reprioritization.

[Sneha Biju]

Cezary, as promised earlier, we have included the fix for the reported issue with “End note separator color is not preserved properly while converting the Word document to PDF” in our latest weekly NuGet release (v23.2.7).

Please use the below link to download our latest weekly NuGet:
https://www.nuget.org/packages/Syncfusion.DocToPdfConverter.AspNet.Mvc5/23.2.7

The status of this bug task can be tracked through the below link:
https://www.syncfusion.com/feedback/48804/end-note-separator-color-is-not-preserved-properly-while-converting-the-word

Note: We will include this fix in our 2023 Volume 4 Main release, which will be available in the mid of December 2023.