DocumentEditor's print function freezes the web browser

Hello,

We are using DocumentEditor component v. 23.1.38 on both Front-End (Angular project) and Backend (ASP.Net Core project for web services) sides.

Unfortunately, we have noticed recently that after upgrading DocumentEditor to this specific version, the DocumentEditor's Print function stopped working and started to freeze the whole Google Chrome web browser.

I am attaching you some example codes and I hope it might be helpful for you to reproduce the same issue on your side.

Best regards,

Ignacy Mielniczek



Attachment: DocumentEditorPrintIssue_928b8402.7z

2 Replies

BS Balamurugan Shanmugam Syncfusion Team October 6, 2023 12:55 PM UTC

Hi Ignacy,

We were unable to reproduce the reported issue, and we have attached the sample we used to try to replicate the issue. Could you please share the sample used on your end or modify the attached sample to reproduce it? Thereby, we will analyse further and provide you with the appropriate solution at the earliest.

Sample - Mebefa (forked) - StackBlitz

Regards,

Balamurugan S



IM Ignacy Mielniczek October 13, 2023 07:44 AM UTC

Hello Balamurugan,


Thank you very much for your help.


It turns out only I was experiencing this strange behavior due to specific Google Chrome version. The issue has been resolved :)


Best regards,

Ignacy Mielniczek


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