Disable or No Allow to use the pdf viewer

Hello,

We have a Pdf Viewer that loads a lot of formfields, sometime when a user click on the formfield it has been loaded completed and we get this error: "The given key 'sfPdfViewer-6a693f55-3072-46b1-a337-d32fe22805a8input_0_1' was not present in the dictionary.", meaning that it hasn't created the Id when it was clicked in this case was a checkbox.

My requirements is that  I need to Disable or No Allow to use the pdf viewer until everything is loaded and the allow the user to start filling up and clicking on checkboxes.

How Ca I implement that? 

Thank you for your hard work

Regards


3 Replies

VV Visvesvar Venkatesan Syncfusion Team June 26, 2023 02:33 PM UTC

We were unable to reproduce the reported issue with the provided details. We have shared the sample in which we have tried to reproduce the issue in the below link,

Sample: https://www.syncfusion.com/downloads/support/directtrac/general/ze/LOAD_21.2.5-472344356.zip


We were able to load the form field document without any errors or exception.


Try this sample and revert to us with the following details, if you have any concerns on this.


  • Modified sample or share the sample in which the issue is reproduced.
  • Code snippet
  • Replicate procedure
  • Conform the client and server-side packages are the latest one


This will be helpful for us to analyze further and provide the details.

Note: Kindly provide us the ways to replicate the scenario.



LC Luis Campuzano June 29, 2023 03:21 PM UTC

Ok, I can load the form fields fine, is when we try to select the checkbox and hasn't load the key yet, I had a video showing that issue, and we capture it as an error and add a notification so we can see it.


Attachment: LoadViewerIssue_9432077.zip


VV Visvesvar Venkatesan Syncfusion Team July 3, 2023 01:27 PM UTC

I think you are using the Form field click event and it gets triggered only when you click on the form field, but not on loading. However, currently, we don’t have support to validate the form field and we have plans to implement the form designer in the Blazor platform this year. We will let you know once the feature is implemented and kindly find the feedback to track the status of the issue.


Feedback: Form designer in Blazor platform | Feature Feedback



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