Change display units label on chart

[Minh Giang H?]

I'm using docIO to create my report. In my report, I need to create a chart like this:

I inserted a chart into a template file, and replaced ChartData, and it works well.

I also need to change units label:

But it did not work. Units label always show the default value, and it cannot change.

Is this a library bug

[Anto Nihil Sahaya Raj]

Hi Minh Giang,

We have reproduced the reported problem “Can’t change the display units label on chart in the Word document” on our end. We will validate this issue and update you with more details on 10^th May 2023.

Regards,
Anto Nihil S

[Anto Nihil Sahaya Raj]

Minh Giang, we have confirmed that the reported issue with “Chart value axis display unit label text is preserved improperly while saving the Word document” is a defect and we have logged a defect report. We will include the fix for this defect in our weekly NuGet release, which is estimated to be available in two weeks. We will let you know once the fix is included in the weekly release.

The status of this bug can be tracked through the below link:
https://www.syncfusion.com/feedback/43568/chart-value-axis-display-unit-label-text-is-preserved-improperly-while-saving-the

Disclaimer: Inclusion of this solution in the weekly release may change due to other factors including but not limited to QA checks and works reprioritization.

[Minh Giang H?]

Is there any trick to resolve this problem? Our company's policy cannot allow to upgrade version of this library

[Anto Nihil Sahaya Raj]

Minh Giang, if you feel discomfort to upgrade to our latest version and required a patch for the reported issue in the currently installed version, please let us know the currently installed version (except the weekly release version). So that we can provide a patch in that version based on our SLA policy.

[Minh Giang H?]

Hi @Anto Nihil Sahaya Raj

We are using version 20.4600.0.38. Thank you for your support!!!

[Anto Nihil Sahaya Raj]

Minh Giang, thank you for your update.

We can’t provide a patch in this forum and can provide a patch in support ticket alone based on our SLA policy. A support ticket has been created under your account please follow that ticket for further updates.