Sharing tooltip on multiple x-axis chart

[Ton That Hung]

Hi Syncfusion Support Team,
I use the Chart component and 2 x-axes on 1 chart.
Link sample: https://stackblitz.com/edit/react-hw6vwe-9jvdhf?file=index.js

I want to share tooltips between points that appear on the same axis. (https://ej2.syncfusion.com/documentation/api/chart/tooltipSettingsModel/#shared)

My requirement is to show only data from one x-axis on the tooltip.
Expect:

Reality:

Steps:
1. Scroll the chart
2. Hover the marker

How can I config to reach my requirement?

Best regards.

[Nishanthi Panner Selvam]

Hi Ton,

We have considered your reported scenario as bug and logged a defect report for this issue. This fix will be available in our weekly patch release which is scheduled to be rolled out on May 16, 2023. We appreciate your patience until then. You can keep track of the bug from the below feedback link.

Feedback Link: https://www.syncfusion.com/feedback/43239/tooltip-is-not-proper-while-using-two-axis-in-chart

If you have any more specification/precise replication procedure or a scenario to be tested, you can add it as a comment in the portal.

Regards,

Nishanthi

[Ton That Hung]

Thank for your support.

[Nishanthi Panner Selvam]

Ton,

Most Welcome! Please get back to us if you need further assistance.

Regards,

Nishanthi

[Ton That Hung]

Hi Nishanthi,

I have 2 more concerns about sharing tooltips on multiple axes.

Sample:https://stackblitz.com/edit/react-vqwblz-23r7kc?file=index.js

1. Hover the marker that one axis has data, one axis doesn't has data.
   
   
   Step: 1. hover on the marker at 02-14-22
2. The information on the tooltip is wrong.
   
   
   Expect:
   -------------------------
   | 07-18-22           |
   | Canada: 12,9    |
   | Vietnam: 2        |
   |                           |
   | 02-18-22           |
   | Canada: 6,8      |
   | Vietnam: 18      |
   -------------------------

Thanks.

[Nishanthi Panner Selvam]

Hi Ton,

We are analyzing your reported scenario. We will update the status within one business day(5th May 2023). We appreciate your patience until then.

Regards,

Nishanthi

[Nishanthi Panner Selvam]

Hi  Ton,

Thankyou for your patience

 

We have included the fix for the reported scenario in our weekly patch release (v 21.2.5) . You can download the latest  package from the below link

 

https://www.npmjs.com/~syncfusionorg

 

You can upgrade your package to the latest version to resolve the reported scenario.

 

Please get back to us, if you need any further assistance.

[Ton That Hung]

Oh, thank you so much.

[Jayashree Suresh Anand]

Hi Ton,

Could you please confirm whether the provided fix has resolved the issue on your end?

Regards,

Jayashree. 

[Ton That Hung]

It's work nice for me.
Thank you so much.