Pasting html content does not display correctly and cannot be edited

[Pere Argelich Romà]

Hi,

In the RichTextEditor, configured with the parameter enterKey: 'BR' when pasting a content with html from another page, the text is displayed wrong in the editor and cannot be edited once pasted. Also, when you get the value of the content with the defaultRTE.value parameter you get an empty string.

Instead, with the enterKey: 'P' parameter this problem does not happen.

To reproduce the problem:

1. open the following example:

https://stackblitz.com/edit/a8qyer-sn5caq?file=index.js

2. Open this web page and click on the icon to copy the translated text:

https://www.deepl.com/translator#es/en/Esta%20es%20una%20prueba

3. Go back to the example editor and paste the content below where it says "Paste below" (Keeping the formatting). The text will be displayed incorrectly (as shown in the following image) and will not be editable.

4. On the other hand, if you try the following example configured with the parameter enterKey: 'P' the content is pasted correctly and can be edited.

This problem also happens if for example you copy from a Gmail mail or other type of content.

Is this a bug?

Thank you!

[Pere Argelich Romà]

Copying and pasting from a Word document also causes the same problem.

Attached is a sample Word document.

Attachment: Test_document_c288087a.zip

[Vinitha Jeyakumar]

Hi Pere,

We have already considered the reported issue "Pasting texts causes it to exceed out of the contentEditable div when using EnterKey as 'BR' or 'DIV' in RTE" as a bug from our end and the fix for the issue will be included with our upcoming Vol 4 SP release

Now you can track the status of the reported issue through the feedback below,

https://www.syncfusion.com/feedback/40381/pasting-texts-causes-it-to-exceed-out-of-the-contenteditable-div-when-using

Disclaimer: “Inclusion of this solution in the weekly release may change due to other factors including but not limited to QA checks and works reprioritization.”

Regards,

Vinitha

[Pere Argelich Romà]

It shows me access denied to the link.

Thank you.

[Vinitha Jeyakumar]

Hi Pere,

We have added your email id to the feedback. Now check the below feedback,

https://www.syncfusion.com/feedback/40381/pasting-texts-causes-it-to-exceed-out-of-the-contenteditable-div-when-using

Regards,

Vinitha

[Pere Argelich Romà]

I have tested and the initial error has been solved, but I have found another error, I detail the steps to follow:

1. Open the following example: https://stackblitz.com/edit/a8qyer-ytt1uo?file=index.html

2. Open the attached Word document, copy all the text.

3. Go back to the example, place the cursor as shown in the image.

4. Paste the copied text (in "Plain text" format).

5. Place the cursor at the end of the text, delete with the Backspace key all the copied text up to where you see the cursor in the following image.

6. Insert two line breaks up to where you see the image.

7. Paste again the text copied from Word (in "Keep" format) -> Nothing is pasted.

Attachment: This_is_a_test_4218f362.zip

[Vinitha Jeyakumar]

Hi Pere,

We can replicate the reported issue at our end. we will update you with the further bug details on 10^th Feb 2023.

Regards,

Vinitha

[Vinitha Jeyakumar]

Hi Pere,

We have considered the reported issue "Pasting from Word doesn't work properly with enterKey 'BR' in RichTextEditor " as a bug from our end and the fix for the issue will be included with our upcoming patch release on 21^st Feb 2023.

Now you can track the status of the reported issue through the feedback below,

https://www.syncfusion.com/feedback/41015/pasting-from-word-doesnt-work-properly-with-enterkey-br-in-richtexteditor

Disclaimer: “Inclusion of this solution in the weekly release may change due to other factors including but not limited to QA checks and works reprioritization.”

Regards,

Vinitha

[Pere Argelich Romà]

Ok, thank you very much!

[Pere Argelich Romà]

I have seen that in the last version 20.4.51 the error was fixed according to the release notes, but I have tried with the same example (updating the version files) and the same error still occurs.

https://stackblitz.com/edit/a8qyer-1nxr1s?file=index.html

The steps to reproduce the error are the same as before.

[Vinothkumar Yuvaraj]

Hi Pere,

We couldn't include the fix in the last patch release as we are facing complexity in resolving the issue. We will fix the issue in the upcoming first week of March and let you know once it is included.

[Vinothkumar Yuvaraj]

Hi Pere,

We have included the fix for the issue "Pasting from Word doesn't work properly with enterKey 'BR' in RichTextEditor" with our package version 20.4.53. So, can you please upgrade your package to the latest to resolve the issue from your end.

Regards,

Vinothkumar