Line chart with custom marker colors disappears when zoom and tooltips enabled

Hi,

I would like a line chart with custom marker colors, zoom and panning, and tooltips enabled.

I implemented the custom marker colors with onMarkerRender. The colors stay if zooming is enabled alone, or when tooltips is enabled alone. However when both zooming and tooltips are enabled, the custom marker colors disappear. It usually loads with the marker colors but disappears when touched to zoom or when a tooltip is selected. 

Any tips?

Thanks.

***After Load***

Screenshot from 2021-09-04 20-38-11.png

***After tooltip touch or zoom***

ss2.jpg


3 Replies 1 reply marked as answer

SK Sriram Kiran Senthilkumar Syncfusion Team September 6, 2021 08:10 AM UTC

Hi Melissa Harris, 
  
Greetings from Syncfusion. We have analyzed your scenario at our end, and we tried to replicate the reported issue regarding the custom marker colors gets disappear when both zooming, and tooltips are enabled in the chart. Unfortunately, the custom markers were rendering fine at our end when touched to zoom or tooltip is activated. As we are not exactly sure on what scenario the issue is replicating, we kindly request you to replicate the reported issue in the below-attached sample and revert us so that it will be helpful in providing the solutions sooner. We have attached the test sample and screen recording below for your reference.  
  
  
Regards, 
Sriram Kiran. 


Marked as answer

MH Melissa Harris September 7, 2021 02:42 PM UTC

Sriram,

I updated my version of Syncfusion charts to the one in your example and the problem disappeared.

Thanks for the help.



SK Sriram Kiran Senthilkumar Syncfusion Team September 8, 2021 05:56 AM UTC

Hi Melissa Harris, 
  
Thanks for the update. We are glad that the issue is resolved at your end. Please get back to us if you require further assistance. We are always happy in assisting you. 
  
Regards, 
Sriram Kiran 


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