Links in TOC at the end of a pdf don't work

[Jack]

Hello,

I used Syncfusion.DocToPDFConverter.DocToPDFConverter to convert a docx to a pdf.

The links of the TOC(placed in the end) in the docx work.

But after converting it into a pdf, they no longer work.

What I noticed is if I place the TOC in the begining, the links work in the pdf.

Any ideas how to solve this problem? Thanks

[Lokesh Baskar]

Hi Jack, 

We are currently checking on your query to replicate the same problem by creating a similar case of document at our end. We will update you the details on 31^st March, 2021.


 

Regards,  

Lokesh B 

[Lokesh Baskar]

Hi Jack,  

Thank you for your patience’s.

We can reproduce the reported “Links in TOC is not working properly while converting word document to pdf” issue from our side and suspect it to be a defect. We will validate this issue and update you the further details on 5th April, 2021.

Please let us know if you have any questions.

Regards, 
Lokesh B 

[Lokesh Baskar]

Hi Jack,

Thank you for your patience.

We have confirmed that the mentioned “TOC navigation is not working properly while converting a Word document to PDF” is issue and we have logged a defect report. We have found that you are using our weekly release version, we will include the fix for this defect in our weekly NuGet release which is estimated to be available on 13th April 2021. 

The status of this bug report can be tracked through the below link:
https://www.syncfusion.com/feedback/23980/toc-navigation-is-not-working-properly-while-converting-a-word-document-to-pdf

Please lets us know if you have any other questions.

Regards,
Lokesh B 

[Lokesh Baskar]

Hi Jack,

Thank you for your patience.

We have included the fix for mentioned “TOC navigation is not working properly while converting a Word document to PDF” in our latest Weekly NuGet (v19.1.0.56). We are glad to announce that our latest Weekly NuGet is now available. You can use that latest NuGet to get resolve this issue at your end.

The status of this task can be tracked through below link:
https://www.syncfusion.com/feedback/23980/toc-navigation-is-not-working-properly-while-converting-a-word-document-to-pdf

Note: This fix will be include in our 2021 Volume 1 SP release, which is expected to be available at mid of May, 2021 tentatively.

Please let us know if you have any other questions.

Regards,
Lokesh  B 

[Lokesh Baskar]

Hi Jack,

Thank you for your patience.

We have included fix for reported “TOC navigation is not working properly while converting a Word document to PDF” issue in our 2021 Volume 1 SP release (v19.1.0.63). We are glad to announce that our Essential Studio 2021 Volume 1 SP release v19.1.0.63 is rolled out and is available for download under the following link.
https://www.syncfusion.com/forums/165437/essential-studio-2021-volume-1-service-pack-release-v19-1-0-63-is-available-for-download

To track the status of the task, please use the following feedback link.
https://www.syncfusion.com/feedback/23980/toc-navigation-is-not-working-properly-while-converting-a-word-document-to-pdf

We thank you for your support and appreciate your patience in waiting for this release. Please get in touch with us if you would require any further assistance.

Please let us know if you have any other questions. 

Regards 

Lokesh B