TimePicker not working on mobile/touch screen

[Stjepan]

When using SFTimepicker on mobile, the timepicker instantly closes after opening and it return this error in console: 

"[Intervention] Unable to preventDefault inside passive event listener due to target being treated as passive."

Why does that happen?

[Ponmani Murugaiyan]

Hi Stjepan, 

Greetings from Syncfusion support. 

We would like to know you that, we have resolved the reported console error “Unable to preventDefault inside passive event listener due to target being treated as passive” in the version 18.4.32. So, we suggest you to upgrade to mentioned version or latest to get rid of this issue. Please find the sample below for reference. 

Sample: https://www.syncfusion.com/downloads/support/directtrac/general/ze/Blazor_Timepicker868319238 

Kindly check with the above sample. If you are still facing console error in your end, please revert us with below details. 

1. Share your Syncfusion.Blazor Nuget package version details.
2. Are you facing the reported console error while placing SfTimepicker inside dialog or Grid component or with Standalone TimePicker.
3. Provide control rendering code snippet.
4. Share the video demonstration of the issue along with replication procedure.
5. Share the issue occurred mobile details and browser details?
6. If possible try to replicate the issue in the above provided sample.

Above requested details will be helpful for us to validate the reported query at our end and provide better solution as early as possible.      

Regards, 

Ponmani M 

[Stjepan]

I downloaded your code sample and there is still that same error  in it.

[Ponmani Murugaiyan]

Hi Stjepan, 

 

Thanks for the update.  

 

We have prepared video demonstration with the previously provided sample in order to show the reported console error is not occurred in our end. We suspect that due to chrome version the issue may occurred. Please find our chrome version details below. 

 

Video demonstration: https://www.syncfusion.com/downloads/support/directtrac/general/ze/ScreenCapture_17-03-2021_8.06.08_PM.mp4-1640424605 

 

 

 

 

 

Kindly check with the above details and video demonstration. Also we request you to share your chrome version details along with demonstrating a video, which helps us to validate and provide you the solution at earliest. 

 

Regards, 

Ponmani M