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PdfViewer blue screen in my solution dll conflict?

Hello,

I would like integrate pdfviewer in my solution. In a POC sample not problem but in my solution the pdfviewer render blue screen for page render.
I supposed dll conflict problem but I m not shure. I can not debug the pdfviewer.
I send you a sample for reproduce the problem.

Thanks for your help
Regards,
Nicolas

Attachment: youdocacquisition__HL_PDFViewerBlueScreen_f389e300.zip

10 Replies 1 reply marked as answer
SM Selvakumar Murugan Syncfusion Team March 11, 2021 01:55 PM UTC

Hi Nicolas, 
 
We have  tried to reproduce the reported issue with the provided sample, but we were facing the credentials issues and nuget packages restoring issues. . So kindly provided the suggestions to resolve the below issues or  share the runnable samples and more details to reproduce the reported issues in our end, that would be helpful for us to analysis more and assist you better. 
 
Please find the screenshot  for your reference. 
 
 
 
 
 
 
 
Regards,
Selvakumar 


NN Nicolas NOEL March 11, 2021 02:47 PM UTC

Hi Selvakumar,

I send you a new zip without the dll that required authentification

Thanks 
Nicolas

Attachment: youdocacquisition__HL_PDFViewerBlueScreen_ab9af14d.zip

VS Vasugi Sivajothi Syncfusion Team March 12, 2021 07:14 AM UTC

Hi Nicolas, 
 
 
Thanks for the update. 
 
 
We suspect that the reported issue is due to the PDF canvas background color set as blue in the provided sample. So please use the below code snippet in DocumentDisplay. Razor file to resolve the reported issue in your sample, 
 
Code Snippet: 
 
<style> 
    .e-pv-page-canvas { 
        background-color: transparent !important; 
    } 
 
    .e-pv-annotation-canvas { 
        background-color: transparent !important; 
    } 
</style> 
 
 
Kindly try this and revert us with more details if you have any concerns about this, 
 
 
Regards, 
Vasugi 


NN Nicolas NOEL March 15, 2021 10:09 AM UTC

Hi Vasugi ,

It's works for the background but I still have on the left some text, I circle in red below. I don't understand why


Thanks,
Nicolas



VS Vasugi Sivajothi Syncfusion Team March 16, 2021 08:07 AM UTC

Hi Nicolas,  
  
Thanks for the update. 
 
We were able to reproduce the reported issue and suspect this to be a defect. We will analyze further on this and update you with more details on March 18, 2021. 
  
 
Regards, 
Vasugi 


VS Vasugi Sivajothi Syncfusion Team March 18, 2021 02:25 PM UTC

Hi Nicolas, 
 
We have confirmed that reported issue is a defect and logged the defect reported for the same. The fix for this issue will be included in our upcoming weekly nuget release on 7th April 2021. You can track the status using the below feedback link. 
 
 
Regards, 
Vasugi 
 


NN Nicolas NOEL March 18, 2021 07:49 PM UTC

Hi Vasugi 

Ok thank you

VS Vasugi Sivajothi Syncfusion Team April 7, 2021 04:58 PM UTC

Hi Nicolas,  
 
Sorry for the inconvenience. 
 
The fix for the reported issue was not included in the latest weekly release. The fix will be included in our upcoming weekly nuget release on 14th April 2021. 
 
Regards, 
Vasugi 


VS Vasugi Sivajothi Syncfusion Team April 14, 2021 01:07 PM UTC

 
Hi Nicolas,  
 
We have fixed the reported “Bookmark content does not hide properly while open thumbnail view initially in Blazor” issue and the fix was included in our latest weekly NuGet release v19.1.0.56. Kindly upgrade to that version to get the issue resolved. 
 
 
Packages link:    
Blazor Client  
Blazor Sever 
Service side package    
ASP.NET Core :    
     
ASP.NET MVC:    
   
CDN links:   
 
Regards, 
Vasugi 


Marked as answer
NN Nicolas NOEL April 15, 2021 08:35 AM UTC

Hi Vasugi,

Thank you it's works,

Have a nice day
Nicolas

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