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Chart rendering issues with Dashboard

We having an issue with charts on Dashboard where the chart animation fires on every UI action on the Dashboard. As a work around we have turned off the chart animation after the chart has loaded via the charted Loaded event. This should give us only the animation as you enter the page. This seem to work except on the first render of the chart where the charts series are cleared but are then not redrawn. Any UI event after causes the chart to redraw correctly. 

Attached is a video of the issue.

We also see this delayed redraw behaviour with the resizing issues reported as Thread Id 160322 Circular gauge does not resize when browser resizes

Attachment: 20210223_11h48_37_f2a62493.zip

4 Replies 1 reply marked as answer
SM Srihari Muthukaruppan Syncfusion Team February 24, 2021 12:19 PM UTC

Hi Michael, 
 
We have analyzed your query. Unfortunately we are unable to reproduce the reported scenario in our latest version 18.4.44. We have also prepared a sample and video link for your reference. Please find the sample below. 
 
 
 
If you still face this issue. kindly revert us with the following information which will be more helpful for further analysis and provide you the solution sooner. 
 
1. Try to reproduce the reported scenario in the provided sample.   
 
2. Share the details if you have done any other customizations in your sample. 
 
Regards,  
Srihari M 


MA Michael Aston February 26, 2021 12:31 PM UTC

Attached is a test case and video that demos the issue.

Note we've disabled the animation on the chart series once the chart has loaded. Without this the animation replays every time the dropdown is used.

Attachment: RadarUpdate_4ceeeeea.zip

SM Srihari Muthukaruppan Syncfusion Team March 1, 2021 12:00 PM UTC

Hi Michael, 
 
We have analyzed your query. From that, we would like to let you know that we have considered this scenario as a bug and logged a bug request on this and you can keep track of it from the below feedback portal link. 
       
       
This fix will be available in our weekly patch release which is scheduled to be rolled out on or before 23 March 2021. We appreciate your patience until then  
  
Regards,  
Srihari M  


SM Srihari Muthukaruppan Syncfusion Team March 23, 2021 12:43 PM UTC

Hi Michael, 
  
We are glad to announce that our v18.4.49 patch release is rolled out. We have added the fix for the reported scenario. You can use the latest (18.4.49) Syncfusion.EJ2.Blazor NuGet package version to get rid of the reported issue. Please find the sample and video link for your reference. 
  
 
 
We appreciate your patience in waiting for this release. Kindly let us know if you need further assistance. 
 
Regards, 
Srihari 


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