SfPdfViewer: freehand annotation (pencil) does not work

Question

Hi,tested with different PDFs on iOS, freehand annotation is no longer working on SfPdfViewer under iOS.To reproduce load any valid PDF file, select the annotation button, than freehand annotation and try to "paint". Nothing happens.Testet on latest weekly 18.2.0.56 build as well.CheersArno

Ashokkumar Viswanathan · Answer

Hi Arno, 
 
Greetings from Syncfusion support, 
 
We have tried to replicate the reported issue, “Ink Annotation cannot be drawn” using the finger touch, but its working as expected. However, due to the unavailability of apple pencil, we could not test the scenario using apple pencil and currently, we are creating the environment to ensure it and we will update further details on  September 4th, 2020.   
 
Please find the sample in the below link, which we have tried in our end 
https://www.syncfusion.com/downloads/support/directtrac/general/ze/DemoSample1250712613.zip 
 
Could you please confirm whether you are able to replicate the issue only with an apple pencil?. If not, Kindly share the following details to analyze more on this issue and assist you with a better solution.  

Modified sample to reproduce the issue (only if any changes made).    
Device specification.  
Xamarin Forms.
SfPdfViewer version.  
Replication video/procedure.  
 
Regards, 
Ashok Kumar Viswanathan.

Dr. Arno Pernozzoli · Answer

Hi,after a full rebuild, the sample as well as my own app are working again as expected.I think, this issue can be closed. Thank you for your support!Arno