can not modify any fields in popup window on mobile web.

[shawn]

Hi Syncfusion Team,

I have a custom popup window with some Select2 fields. I am doing this by modifying the contents of .e-dlg-content when the 'popupOpen' event fires. This works fine for QuickInfo, but there is an issue with ViewEventInfo.

In a mobile device, when I open the popup window, I can't modify any selector field in the window. Once I click on a selector, the whole popup window closes after the drop down shows up. It seems to be working fine for regular inputs.  

How would you suggest I approach fixing this?

Thanks

[Vinitha Devi Murugan]

Hi Shawn

Syncfusion Greetings.

At our end, we tried to replicate your recorded scenario, but custom window working fine at our end in mobile device. We have prepared a video demo for your reference with the below sample which can be downloaded from the following location. 

Sample: https://stackblitz.com/edit/custom-window-with-dropdown?file=index.ts

Video Demo: https://www.syncfusion.com/downloads/support/forum/157054/ze/video_demo-1610219375

Please try the sample and try to reproduce the error in a sample if the problem persists else please share your device and browser details to proceed further.

Regards,

M.Vinitha devi