Not able to view the sign after signing and downloading the PDF document

[Ravish]

Hi Team,

We used below sample code link provided by you for implementing the signature in the PDF Viewer. 

We noticed that after filling the form and signing the document

we are not able to see the signature after downloading the file.

https://ej2.syncfusion.com/demos/pdfviewer/form-filling/    

We have attached downloaded PDF file for your reference.

Could you please help us fixing this issue.

Regards,

Subramanyam G

Attachment: FormFillingDocument_(5)_20a77de4.zip

[Akshaya Arivoli]

Hi Ravish, 

Thank you for contacting Syncfusion supp 

Can you please try with our latest version to resolve the reported issue . Please find the sample from the below, 

https://stackblitz.com/edit/angular-6lfyxs?file=main.ts  

Note: Please use both client and server of same version in your project.  

Web Service project: https://www.syncfusion.com/kb/11063/how-to-create-the-pdf-viewer-web-service-application-in-net-core-3-0-and-above-version  

Please try it and revert us with the more details about your issue, modified sample, PDF document and the code snippet if you are still facing the issue.  These details will be helpful for us to investigate further and assist you better. 

Regards,   

Akshaya