Popup is not opening on double tap on bar in scheduler

[Gagandeep Singh]

Hello,


I am using a room scheduler to show the data. it is working fine in all machines but it goes on touch laptop, then on click by mouse description popup is not opening. but if we tap by touch screen then it is opening. Can you tell me how can resolve this issue?

[Ravikumar Venkatesan]

Hi Gangadeep, 

Greetings from Syncfusion support. 

We have validated your reported query “Popup is not opening on double tap on bar in scheduler” at our end. We have checked your reported problem in the touch supported laptop and it work as fine at our end. We have prepared a video demo for your reference and it can be available below. 

Video demo: https://www.syncfusion.com/downloads/support/forum/156533/ze/ej2-angular-schedule-mouse-click-demo-972573069 

Kindly check the above video demo and if this is not your reported situation please share the below details to serve you better. 

• Video/Image that illustrate your issue or
• Steps to reproduce the issue which would help us to proceed further.

Regards, 

Ravikumar Venkatesan