1. Home
  2. Forum
  3. ASP.NET Web Forms
  4. Glitch when zoom on a document wich has form fields

Glitch when zoom on a document wich has form fields

Hi,

When there is a document loaded in the pdf viewer that has form fields on it there is a glitch on the screen when the user click on zoom button on the tool bar to zoom in on the document. The fields move to the good location after a couple of seconds.

How can we avoid this?

Here is an example : 








5 Replies 1 reply marked as answer
MS Mohan Selvaraj Syncfusion Team June 10, 2020 11:14 AM UTC

Hi Guillaume , 

We can reproduce the reported issue in our end. We will analysis further and update you with more details on 12th June 2020. 


Regards, 
Mohan S

GL Guillaume Labonté June 15, 2020 09:00 PM UTC

Hi Mohan Selvaraj!

Do you have update about this post?

Thanks!

AA Akshaya Arivoli Syncfusion Team June 16, 2020 04:16 PM UTC

Hi Guillaume ,     

We have confirmed that the reported issue is defect and logged the defect report for the same. The fix for the issue will be included in our 2020 Volume 2 release, which is expected to be rolled out in the end of June, 2020 


Regards, 
Akshaya 


AA Akshaya Arivoli Syncfusion Team July 8, 2020 05:39 AM UTC

Hi Guillaume ,   
    
Sorry for the delay.   
    
The fix for the reported issue was not included in our 2020 Volume 2 release. However, we will provide the patch for this issue on July 9th, 2020. 

  
Regards,   
Akshaya  


AA Akshaya Arivoli Syncfusion Team July 9, 2020 03:52 PM UTC

Hi Guillaume,

The issue with has been fixed and the patch for this fix can be downloaded from the following location.

Recommended approach - exe will perform automatic configuration
Please find the patch setup from below location:
http://syncfusion.com/Installs/support/patch/18.2.0.44/1257143/F155047/SyncfusionPatch_18.2.0.44_1257143_7082020093724955_F155047.zip

Advanced approach – use only if you have specific needs and can directly replace existing assemblies for your build environment
Please find the patch assemblies alone from below location:
http://syncfusion.com/Installs/support/patch/18.2.0.44/1257143/F155047/SyncfusionPatch_18.2.0.44_1257143_7082020093724955_F155047.exe

Note :
You can change how you receive bug fixes by navigating to the following link and updating your preferences.

https://www.syncfusion.com/support/directtrac/patches

Disclaimer :
Please note that we have created this patch for version [Version] specifically to resolve the following issue(s) reported in this/the incident(s). 281403

If you have received other patches for the same version for other products, please apply all patches in the order received. 

This fix will be included in our 2020 Volume 2 SP 1 which will be available in August, 2020

Regards,
Akshaya Arivoli 


Marked as answer
Loader.
Up arrow icon