Trackball tooltip location / position

[Stoked]

Hello, 

I need to move the location of the trackball's tooltip from on top of the data series, to a different location. As you can see from the attachment, depending on the value of the data point, it is near the top of the chart, and thus, the tooltip is clipped and the contents cannot be viewed. How can the location be changed, preferably to the side of the data point?

Thanks.

Attachment: Annotation_20200609_090010_ad1a815e.zip

[Devakumar Dhanapoosanam]

Hi Stoked, 

 

Greetings from Syncfusion. 

 

Currently we are analyzing the possibilities for changing the Trackball tooltip position at our end and will update you the details on June 11, 2020.  

 

Meanwhile can you confirm whether your requirement can be achieved with the below solution. 

·       Based on provided image we suspect that your requirement can be achieved using the FancyTooltip.  

Link: https://help.syncfusion.com/windowsforms/chart/runtime-features?cs-save-lang=1&cs-lang=csharp#datapoint-fancytooltip  

·       We would like to suggest using the Tooltip instead of using the Trackball. 

Link: https://help.syncfusion.com/windowsforms/chart/getting-started#enable-tooltip 

Link: https://help.syncfusion.com/windowsforms/chart/runtime-features?cs-save-lang=1&cs-lang=csharp#tooltips 

 

Regards, 

Devakumar D 

[Stoked]

Thank you for the feedback. Let me review the options provided while the investigation by your team regarding the Trackball location is happening.

[Stoked]

Hi Stoked, 

 

Greetings from Syncfusion. 

 

Currently we are analyzing the possibilities for changing the Trackball tooltip position at our end and will update you the details on June 11, 2020.  

 

Meanwhile can you confirm whether your requirement can be achieved with the below solution. 

·       Based on provided image we suspect that your requirement can be achieved using the FancyTooltip.  

Link: https://help.syncfusion.com/windowsforms/chart/runtime-features?cs-save-lang=1&cs-lang=csharp#datapoint-fancytooltip  

·       We would like to suggest using the Tooltip instead of using the Trackball. 

Link: https://help.syncfusion.com/windowsforms/chart/getting-started#enable-tooltip 

Link: https://help.syncfusion.com/windowsforms/chart/runtime-features?cs-save-lang=1&cs-lang=csharp#tooltips 

 

Regards, 

Devakumar D 

Hi Devakumar,

Unfortunately the Fancytooltip or the regular tooltip as suggested don't meet my requirements for the following reasons.

1. if the data point is zero, the fancy or regular tooltip will not be displayed. With the trackball tooltip, just hovering over the general area would show the tooltip.

2. if the data point is considerably smaller in value to other columns, the fancy or regular tooltip is very difficult to make appear. The user has to navigate to a sliver of the column size, if it exists at all, for it to appear. With the Trackball tooltip, just hovering over the where the column would be, would show the tooltip.

3. the Trackball tooltip is smooth in operation. I can quickly move across data points and the tooltip appears. With the others, moving quickly to another data point does not render the updated tooltip, while the old still stays visible.

4. with the fancy or regular tooltip, if the options for chartcontrol.showtooltips = true, tooltips for the axis labels also show. This is not desired in this situation.

So, I'm hoping that the location of the Trackball tooltip can be adjusted. However, if all of those reasons can be overcome with the fancy tooltip then I'd use that.

Please keep me updated on the outcome of my original post.

Thanks.

[Devakumar Dhanapoosanam]

Hi Stoked, 

 

Thanks for your update and sharing the details for the suggested solution. 

 

Still we need some more time to analyze the feasible solution for your requirement using the trackball tooltip and will update you the details on or before June 15, 2020.               

 

Regards,  

Devakumar D 

[Devakumar Dhanapoosanam]

Hi Stoked, 

 

Currently we don’t have any direct support to achieve your requirement. We are validating on this as feature request and will update you the details on June 16, 2020. 

 

Regards, 

Devakumar D 

[Devakumar Dhanapoosanam]

Hi Stoked, 

 

Thanks for your patience. 

 

We would like to let you know that we have logged an improvement task for your requirement “Support to smart trackball tooltip arrangement in the chart area” and it can be tracked through our feedback portal below. 

 

Feedback link -  https://www.syncfusion.com/feedback/15276   

 

Please cast your vote to make it count. We will prioritize the features every release based on the demands and we do not have an immediate plan to implement this feature since we committed with already planned work. So, this feature will be available in any of our upcoming releases. 

  

If you have any more specification/suggestions to the feature request, you can add it as a comment in the portal. 

 

Regards, 

Devakumar D