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Syncfusion Feedback

Save file .docx with chart error

Thread ID:





151125 Jan 31,2020 12:15 PM UTC Feb 3,2020 07:07 AM UTC ASP.NET Core - EJ 2 1
Tags: DocumentEditor
Nguyen Gia Huy
Asked On January 31, 2020 12:15 PM UTC

I opened the docx file to edit, then saved it, it got an error. Can you support me to slove this. thank

Attachment: file_252adaf1.zip

Harini Chellappa [Syncfusion]
Replied On February 3, 2020 07:07 AM UTC

Hi Nguyen, 

Syncfusion Greetings! 

We are sorry to let you know we couldn’t reproduce the issue exactly. Can you please specify the stack trace of the error you faced on the specified format (Docx, Sfdt). 

We tried to reproduce the reported scenario in latest version [17.4.46]? 

Check with below sample of latest version. 

if you still face the issue, then please share the details along with video demonstration to reproduce the issue. It will be helpful for us to serve you better. 

Harini C  


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