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Syncfusion Feedback

DropDown FontFamily broken (on iOS 13?)

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148145 Oct 8,2019 05:32 AM UTC Nov 28,2019 05:27 AM UTC Xamarin.Forms 9
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Tags: SfComboBox
Phil Holmes
Asked On October 8, 2019 05:32 AM UTC

Hi,

Have existing App, which was working all OK, but either with last SfComboBox update and/or iOS 13, the dropdown entries font is not NON-STANDARD. Of course in iOS, all fonts are a sans-serif font (not sure exactly what), but now the dropdown entries in SfComboBox are a Serif font, which stands out badly.

I have tried debugging to see if the control DropDownFontFamily has been set anywhere but in the object inspector DropDownFontFamily = null, which is consistent with all other controls FontFamily property.

So this seems to be something wrong specifically with the SfComboBox. Note: the normal text display of SfComboBox is OK. It is just the dropdown entries that are messed up.

Please advise.


Hemalatha Marikumar [Syncfusion]
Replied On October 9, 2019 11:31 AM UTC

Hi Phil Holmes,

Thanks for Contacting Syncfusion Support.

We have checked the mentioned behavior in iOS 13. We would like to let you know that there is a break in UIFont with the recent iOS 13 version.  
 
Please have the reference link,

https://stackoverflow.com/questions/58063480/sanfrancisco-sfuitext-sfui-regular-fonts-issue-on-ios-13

We have logged a feature report for the same. Please have the feedback link,

https://www.syncfusion.com/feedback/9389/resolve-fontfamily-break-in-ios-13

Currently we are checking the same in the iOS 13 version and we will include this feature in our upcoming 15th October 2019 weekly nuget release.

Please let us know if you have any concerns. 
 
Regards, 
Hemalatha M. 
 
 
 


Hemalatha Marikumar [Syncfusion]
Replied On October 21, 2019 11:36 AM UTC

Hi Phil Holmes, 
 
The reported issue “Break in UIFont with the recent iOS 13 fix is available in our 17.3.0.17 versioned weekly nuget release.  
 
Related this, we have faced the crash issue “System version crash while tapping dropdown items” which is also fixed and the fix is available in Tomorrow (October 22,2019) scheduled weekly nuget release  
 
Regards,
Hemalatha M.  
 
 


Hemalatha Marikumar [Syncfusion]
Replied On October 28, 2019 05:33 AM UTC

Hi Phil Holmes, 
 
We would like to let you know that the reported issues fix is included in our weekly NuGet release 
 
Assembly Version: 17.3.0.19. 
 
Please let us know if you have any other query. 
 
Regards, 
Hemalatha M. 


Phil Holmes
Replied On October 28, 2019 05:38 AM UTC

Hi,

As per my response on the original incident, unfortunately this does not appear to be fixed in 17.3.0.19, as the dropdown lists are still displaying in Times New Roman.

Please advise.

Regards,
Phil

Hemalatha Marikumar [Syncfusion]
Replied On October 31, 2019 05:39 AM UTC

Hi Phil, 
 
Thanks for your update. 
 
Regarding your reported issue, we have rescheduled the web meeting as per your time convenience. Please followup your incident for further updates. 
 
Regards, 
Hemalatha M. 


Michael Hachen
Replied On November 23, 2019 08:36 PM UTC

Hi,

Is there any update? I have the same issue.

Thank you
Regards Mike

Phil Holmes
Replied On November 25, 2019 02:12 AM UTC

Yes, this issue was resolved with weekly update a couple of weeks back. Simple updating the controls did not fix it. It required complete rebuild to get the updated libraries to take effect in iOS build otherwise, problem still seemed to be present.

But can confirm issue is fixed.

Hemalatha Marikumar [Syncfusion]
Replied On November 25, 2019 06:18 AM UTC

 
Hi, 
 
Thanks for your update. 
 
The fix of reported issue has been included in weekly nuget release which is scheduled to be rolled out on tomorrow (November 26,2019). 
 
Please check with the same and let us know if you have any concerns. 
 
Regards, 
Hemalatha M. 
 


Hemalatha Marikumar [Syncfusion]
Replied On November 28, 2019 05:27 AM UTC

Hi Michael & Phil, 
 
Thanks for your patience. 
 
The reported issue fix is included in our weekly nuget release version v17.3.0.29.  
 
Please check and let us know if you have any other concern. 
 
Regards, 
Hemalatha M. 


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