DropDown FontFamily broken (on iOS 13?)

[Phil Holmes]

Hi,

Have existing App, which was working all OK, but either with last SfComboBox update and/or iOS 13, the dropdown entries font is not NON-STANDARD. Of course in iOS, all fonts are a sans-serif font (not sure exactly what), but now the dropdown entries in SfComboBox are a Serif font, which stands out badly.

I have tried debugging to see if the control DropDownFontFamily has been set anywhere but in the object inspector DropDownFontFamily = null, which is consistent with all other controls FontFamily property.

So this seems to be something wrong specifically with the SfComboBox. Note: the normal text display of SfComboBox is OK. It is just the dropdown entries that are messed up.

Please advise.

[Hemalatha Marikumar]

Hi Phil Holmes,

Thanks for Contacting Syncfusion Support.

We have checked the mentioned behavior in iOS 13. We would like to let you know that there is a break in UIFont with the recent iOS 13 version.  

 

Please have the reference link,

https://stackoverflow.com/questions/58063480/sanfrancisco-sfuitext-sfui-regular-fonts-issue-on-ios-13

We have logged a feature report for the same. Please have the feedback link,

https://www.syncfusion.com/feedback/9389/resolve-fontfamily-break-in-ios-13

Currently we are checking the same in the iOS 13 version and we will include this feature in our upcoming 15^th October 2019 weekly nuget release.

Please let us know if you have any concerns. 

 

Regards, 

Hemalatha M. 

 

 

 

[Hemalatha Marikumar]

Hi Phil Holmes, 

 

The reported issue “Break in UIFont with the recent iOS 13” fix is available in our 17.3.0.17 versioned weekly nuget release.  

 

Related this, we have faced the crash issue “System version crash while tapping dropdown items” which is also fixed and the fix is available in Tomorrow (October 22,2019) scheduled weekly nuget release  

 

Regards,
Hemalatha M.  

 

 

[Hemalatha Marikumar]

Hi Phil Holmes, 

 

We would like to let you know that the reported issues fix is included in our weekly NuGet release 

 

Assembly Version: 17.3.0.19. 

 

Please let us know if you have any other query. 

 

Regards, 

Hemalatha M. 

[Phil Holmes]

Hi,

As per my response on the original incident, unfortunately this does not appear to be fixed in 17.3.0.19, as the dropdown lists are still displaying in Times New Roman.

Please advise.

Regards,

Phil

[Hemalatha Marikumar]

Hi Phil, 

 

Thanks for your update. 

 

Regarding your reported issue, we have rescheduled the web meeting as per your time convenience. Please followup your incident for further updates. 

 

Regards, 

Hemalatha M. 

[Michael Hachen]

Hi,

Is there any update? I have the same issue.

Thank you

Regards Mike

[Phil Holmes]

Yes, this issue was resolved with weekly update a couple of weeks back. Simple updating the controls did not fix it. It required complete rebuild to get the updated libraries to take effect in iOS build otherwise, problem still seemed to be present.

But can confirm issue is fixed.

[Hemalatha Marikumar]

 

Hi, 

 

Thanks for your update. 

 

The fix of reported issue has been included in weekly nuget release which is scheduled to be rolled out on tomorrow (November 26,2019). 

 

Please check with the same and let us know if you have any concerns. 

 

Regards, 

Hemalatha M. 

 

[Hemalatha Marikumar]

Hi Michael & Phil, 

 

Thanks for your patience. 

 

The reported issue fix is included in our weekly nuget release version v17.3.0.29.  

 

Please check and let us know if you have any other concern. 

 

Regards, 

Hemalatha M.