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Syncfusion Feedback

Error while pasting an image into RichTextBox

Thread ID:





146927 Aug 26,2019 09:41 AM UTC Oct 6,2019 06:36 PM UTC Angular - EJ 2 2
Tags: RichTextEditor
Marko Bezjak
Asked On August 26, 2019 09:41 AM UTC


I am having trouble with my RichTextBox. In my local build everything works fine, but in production build (AOT) i cannot paste an image to RichTextBox.

even tho in network section of chrome debugger I can see that i got the image
 is successful and in preview we can see the image that I tried to paste.

Best regards. Marko.

Narayanasamy Panneer Selvam [Syncfusion]
Replied On August 28, 2019 11:49 AM UTC

Hi Marko,

Thanks for contacting Syncfusion Support.

We were able to reproduce
Script error is thrown when pasting the images’ issue in RichTextEditor. Also, we have logged a defect report for it. Fix for this issue will be included in upcoming patch release. 
You can now track the current status of your request, review the proposed resolution timeline and can contact us for any further inquiries through following link, 
Narayanasamy P.

Pandiyaraj Muniyandi [Syncfusion]
Replied On October 6, 2019 06:36 PM UTC

Hi Marko, 
We have resolved the reported issue “Issue with copy and pasting images from MS Word to the Rich Text Editor” and included in the release version 17.3.9-beta. 
We suggest you upgrade to the latest package to resolve this issue.

Pandiyaraj M 


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