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Chart calculate axis value wrong

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146872 Aug 23,2019 06:55 AM UTC Aug 26,2019 09:57 AM UTC jQuery 1
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Tags: ejChart
Sutthipong
Asked On August 23, 2019 06:55 AM UTC

Chart calculate maximum value of axis much more than the value of data cause chart to display as from attached screenshot.

P.S This occur not often but this is concerned by my client.

Attachment: 131414_f7798258.zip

Kalaimathi Chellaiah [Syncfusion]
Replied On August 26, 2019 09:57 AM UTC

Hi Sutthipong, 
 
Greetings from Syncfusion.  
 
We have analyzed your query. We have tried to replicate the reported scenario at our end. Unfortunately we are unable to reproduce the reported issue. Please find below attached sample which is used by testing. In that axis range calculated properly based on max range value and available size. Please find below JS playground sample. 
 
 
Since we are not aware of your exact scenario which the issue is reproduced. So Please share the following information which will be more helpful for further analysis and provide you the solution sooner. 

  • Try to reproduce the reported scenario in the above sample
 
  • Please share your sample (or) code snippet with full configurations.

  • Share the details if you have done any other customization in your sample.
 
  • Share your dataSource file

 
Regards, 
Kalai. 
 


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