We use cookies to give you the best experience on our website. If you continue to browse, then you agree to our privacy policy and cookie policy. Image for the cookie policy date
Unfortunately, activation email could not send to your email. Please try again.
Syncfusion Feedback
Essential JS2

Syncfusion jQuery based widgets are no longer in active development. Switch to our pure JavaScript based next generation Essential JS 2 library.

Chart calculate axis value wrong

Thread ID:





146872 Aug 23,2019 06:55 AM UTC Aug 26,2019 09:57 AM UTC jQuery 1
Tags: ejChart
Asked On August 23, 2019 06:55 AM UTC

Chart calculate maximum value of axis much more than the value of data cause chart to display as from attached screenshot.

P.S This occur not often but this is concerned by my client.

Attachment: 131414_f7798258.zip

Kalaimathi Chellaiah [Syncfusion]
Replied On August 26, 2019 09:57 AM UTC

Hi Sutthipong, 
Greetings from Syncfusion.  
We have analyzed your query. We have tried to replicate the reported scenario at our end. Unfortunately we are unable to reproduce the reported issue. Please find below attached sample which is used by testing. In that axis range calculated properly based on max range value and available size. Please find below JS playground sample. 
Since we are not aware of your exact scenario which the issue is reproduced. So Please share the following information which will be more helpful for further analysis and provide you the solution sooner. 

  • Try to reproduce the reported scenario in the above sample
  • Please share your sample (or) code snippet with full configurations.

  • Share the details if you have done any other customization in your sample.
  • Share your dataSource file



This post will be permanently deleted. Are you sure you want to continue?

Sorry, An error occured while processing your request. Please try again later.

Please sign in to access our forum

This page will automatically be redirected to the sign-in page in 10 seconds.

Warning Icon You are using an outdated version of Internet Explorer that may not display all features of this and other websites. Upgrade to Internet Explorer 8 or newer for a better experience.Close Icon

Live Chat Icon For mobile
Live Chat Icon