RichTextEditorFor - NullReferenceException

[Matias Puzanowski]

Hello Syncfusion team,

We're having troubles using Razor 'RichTextEditorFor' since we've updated to 17.2.0.41.

We're getting following error:

                    @Html.EJS().RichTextEditorFor(x => x.Cuerpo).Render()

[NullReferenceException: Referencia a objeto no establecida como instancia de un objeto.]
   Syncfusion.EJ2.RichTextEditor.RichTextEditorBuilder.Render() +302
   ASP._Page_Areas_Configuracion_Views_Alertas_Edicion_cshtml.Execute() in ***.cshtml:139
   System.Web.WebPages.WebPageBase.ExecutePageHierarchy() +197
   System.Web.Mvc.WebViewPage.ExecutePageHierarchy() +105
   System.Web.WebPages.StartPage.RunPage() +17
   System.Web.WebPages.StartPage.ExecutePageHierarchy() +73
   System.Web.WebPages.WebPageBase.ExecutePageHierarchy(WebPageContext pageContext, TextWriter writer, WebPageRenderingBase startPage) +78
   System.Web.Mvc.RazorView.RenderView(ViewContext viewContext, TextWriter writer, Object instance) +235
   System.Web.Mvc.BuildManagerCompiledView.Render(ViewContext viewContext, TextWriter writer) +107
   System.Web.Mvc.ViewResultBase.ExecuteResult(ControllerContext context) +291
   System.Web.Mvc.ControllerActionInvoker.InvokeActionResult(ControllerContext controllerContext, ActionResult actionResult) +13
   System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilterRecursive(IList`1 filters, Int32 filterIndex, ResultExecutingContext preContext, ControllerContext controllerContext, ActionResult actionResult) +56
   System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilterRecursive(IList`1 filters, Int32 filterIndex, ResultExecutingContext preContext, ControllerContext controllerContext, ActionResult actionResult) +420
   System.Web.Mvc.ControllerActionInvoker.InvokeActionResultWithFilters(ControllerContext controllerContext, IList`1 filters, ActionResult actionResult) +52
   System.Web.Mvc.Async.<>c__DisplayClass3_6.<BeginInvokeAction>b__3() +198
   System.Web.Mvc.Async.<>c__DisplayClass3_1.<BeginInvokeAction>b__5(IAsyncResult asyncResult) +100
   System.Web.Mvc.Async.WrappedAsyncResult`1.CallEndDelegate(IAsyncResult asyncResult) +10
   System.Web.Mvc.Async.WrappedAsyncResultBase`1.End() +49
   System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeAction(IAsyncResult asyncResult) +27
   System.Web.Mvc.<>c.<BeginExecuteCore>b__152_1(IAsyncResult asyncResult, ExecuteCoreState innerState) +11
   System.Web.Mvc.Async.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult) +29
   System.Web.Mvc.Async.WrappedAsyncResultBase`1.End() +49
   System.Web.Mvc.Controller.EndExecuteCore(IAsyncResult asyncResult) +45
   System.Web.Mvc.<>c.<BeginExecute>b__151_2(IAsyncResult asyncResult, Controller controller) +13
   System.Web.Mvc.Async.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult) +22
   System.Web.Mvc.Async.WrappedAsyncResultBase`1.End() +49
   System.Web.Mvc.Controller.EndExecute(IAsyncResult asyncResult) +26
   System.Web.Mvc.Controller.System.Web.Mvc.Async.IAsyncController.EndExecute(IAsyncResult asyncResult) +10
   System.Web.Mvc.<>c.<BeginProcessRequest>b__20_1(IAsyncResult asyncResult, ProcessRequestState innerState) +28
   System.Web.Mvc.Async.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult) +29
   System.Web.Mvc.Async.WrappedAsyncResultBase`1.End() +49
   System.Web.Mvc.MvcHandler.EndProcessRequest(IAsyncResult asyncResult) +28
   System.Web.Mvc.MvcHandler.System.Web.IHttpAsyncHandler.EndProcessRequest(IAsyncResult result) +9
   System.Web.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +577
   System.Web.HttpApplication.ExecuteStepImpl(IExecutionStep step) +132
   System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +163

Thanks in advance.

[Narayanasamy Panneer Selvam]

Hi Matias, 

 

Thanks for contacting Syncfusion support. 

 

We have checked your issue ‘NullReferenceException’ in Rich Text Editor and have confirmed it as defect. Also, we have logged a defect report for it. Fix for this issue will be included in any of the upcoming patch release (at the end of August). we appreciate your patience, Until then. 

You can now track the current status of your request, review the proposed resolution timeline and can contact us for any further inquiries through this link, 

https://www.syncfusion.com/feedback/8263/ 

 

Regards, 

Narayanasamy P. 

[Pandiyaraj Muniyandi]

Hi Matias, 

 

 

Thanks for your patience. 

 

 

We have resolved the “NullReferenceException error thrown on rendering RichTextEditorFo” issue and the fix included in the patch release version 17.2.46. 

 

We suggest you, upgrade to the latest version to resolve this issue in your end.  

 

Regards, 

Pandiyaraj M