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Syncfusion Feedback

Can not install Syncfusion 17.2.0.34 Install Field

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146255 Jul 28,2019 10:37 AM UTC Jul 29,2019 06:57 AM UTC Others 1
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Tags: Others
Rohan
Asked On July 28, 2019 10:37 AM UTC


Vadivel Natarajan [Syncfusion]
Replied On July 29, 2019 06:57 AM UTC

Hi Rohan, 

Thanks for contacting Syncfusion support.  

We suspect that the reported installation issue occurred as the previously installed Essential Studio Windows Forms setup registry entries not removed properly while uninstalling it. Refer to the following steps to resolve the reported installation issue.  

1. Download the “Windows Installer Cleanup” utility. 

2. Install the downloaded “Windows Installer Cleanup” utility with Admin Privileges.  

    Note: No need to download and install the utility if you have already installed.  

     

3. After installing the utility, open the Windows Installer Cleanup from the Start menu.  

4. Select the version of the Syncfusion Essential Studio (Example: v12.4.0.24) that you need to uninstall and click Remove from the Windows Installer Clean Up window. 
  
      

    Now registry entry and cached files of selected Syncfusion Essential Studio version will be removed from your system. 

    Note: When Syncfusion Essential Studio version not listed then you can skip this step. 

5. Now, reinstall the Essential Studio Windows Forms setup v17.2.0.34. 

Let us know if this helps you.  

Regards, 
Vadivel Natarajan

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