We use cookies to give you the best experience on our website. If you continue to browse, then you agree to our privacy policy and cookie policy. Image for the cookie policy date
Unfortunately, activation email could not send to your email. Please try again.
Syncfusion Feedback

Keep failing on showfullscreen when I click on fullscreen dialog.

Thread ID:





141732 Dec 31,2018 10:37 PM UTC Jan 2,2019 11:46 AM UTC JavaScript - EJ 2 3
Tags: RichTextEditor
Asked On December 31, 2018 10:37 PM UTC

Uncaught DOMException: Failed to execute 'querySelector' on 'Document': '#' is not a valid selector.
    at e.toggleParentOverflow (https://cdn.syncfusion.com/ej2/dist/ej2.min.js:10:6096295)
    at e.showFullScreen (https://cdn.syncfusion.com/ej2/dist/ej2.min.js:10:6094656)
    at e.fullScreen (https://cdn.syncfusion.com/ej2/dist/ej2.min.js:10:5818133)
    at e.notify (https://cdn.syncfusion.com/ej2/dist/ej2.min.js:10:337479)
    at t.notify (https://cdn.syncfusion.com/ej2/dist/ej2.min.js:10:402642)
    at e.onToolbarClick (https://cdn.syncfusion.com/ej2/dist/ej2.min.js:10:5991034)
    at e.notify (https://cdn.syncfusion.com/ej2/dist/ej2.min.js:10:337479)
    at t.notify (https://cdn.syncfusion.com/ej2/dist/ej2.min.js:10:402642)
    at e.toolbarClick (https://cdn.syncfusion.com/ej2/dist/ej2.min.js:10:5810930)
    at e.notify (https://cdn.syncfusion.com/ej2/dist/ej2.min.js:10:337479)

Prince Oliver [Syncfusion]
Replied On January 2, 2019 06:54 AM UTC

Hi Sampurnima, 

Thank you for contacting Syncfusion support. 

Based on the shared error log, we suspect that the issue might arise due to missing ID attribute in the control and possibly occurs in ASP.NET MVC or ASP.NET Core platform, when using tag helpers to render the control. If you are using any of the above-mentioned platforms, kindly ensure that you have provided ID attribute for the control in the tag helpers.  

If your still face any issues in your end, please provide us additional details on the issue. It will help us provide solution at the earliest. 


Replied On January 2, 2019 06:58 AM UTC

No, I am using plain javascript.

Prince Oliver [Syncfusion]
Replied On January 2, 2019 11:46 AM UTC

Hi Sampurnima, 

Thank you for your update. 

We were able to replicate the reported issue in our end. We have considered this as a bug and the fix for the reported issue will be included in our upcoming patch release which is scheduled to be rolled out by mid of January 2019. We appreciate your patience until then. 



This post will be permanently deleted. Are you sure you want to continue?

Sorry, An error occured while processing your request. Please try again later.

Please sign in to access our forum

This page will automatically be redirected to the sign-in page in 10 seconds.

Warning Icon You are using an outdated version of Internet Explorer that may not display all features of this and other websites. Upgrade to Internet Explorer 8 or newer for a better experience.Close Icon

Live Chat Icon For mobile
Live Chat Icon