We use cookies to give you the best experience on our website. If you continue to browse, then you agree to our privacy policy and cookie policy. Image for the cookie policy date
close icon

Sample Presentation app crashes when you try to open a new .pptx while another one is still loading

The sample presentation app crashes when you try to  open a new .pptx while another one is still loading.
System.Operation.Canceledexception: "The task is canceled" in LoadDefaultPPTXFile.

Is there a fix for this?

1 Reply

KC Karthikeyan Chandrasekar Syncfusion Team December 31, 2018 10:25 AM UTC

Hi Christian, 
UWP ‘Presentation Viewer’ showcase sample is working fine, if we open the new PPTX document while loading the previous document. We suspect this issue might be specific to the document, so can you share us the input PPTX document with your machine configuration. We will analyze in this further and provide you the details. 

Live Chat Icon For mobile
Up arrow icon