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Sample Presentation app crashes when you try to open a new .pptx while another one is still loading

Thread ID:





141710 Dec 29,2018 01:18 PM UTC Dec 31,2018 10:25 AM UTC UWP 1
Tags: Presentation
Asked On December 29, 2018 01:18 PM UTC

The sample presentation app crashes when you try to  open a new .pptx while another one is still loading.
System.Operation.Canceledexception: "The task is canceled" in LoadDefaultPPTXFile.

Is there a fix for this?

Karthikeyan Chandrasekar [Syncfusion]
Replied On December 31, 2018 10:25 AM UTC

Hi Christian, 
UWP ‘Presentation Viewer’ showcase sample is working fine, if we open the new PPTX document while loading the previous document. We suspect this issue might be specific to the document, so can you share us the input PPTX document with your machine configuration. We will analyze in this further and provide you the details. 


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