SfCircularProgressBar not working on Android 5.0

[Tamas Cons]

We have a Samsung S5 running Android 5.0 that does not show circularprogressbar updates,neither in indeterminate state(it does not animate) nor when it should update value.Please find the attached screenshots.Please note that the same code runs just fine on Android 4.4,5.1,6,7,8.In the documentation it says it should run on Android 4.2+.Can you help us letting trying to find out what is wrong? Thanks,Norbert

Edit: actually the progressBar update works,just the indefinite spinner is not showing the animation
Attachment: ProgressBar_eb1ec68a.rar

[Vignesh Ramesh]

Hi Tamas, 

 

Thanks for contacting Syncfusion Support. 

 

We have already resolved this problem in our Essential Studio Volume 2, 2018 release(v16.2.0.41), which is rolled out and it available for download under the following link. 

https://www.syncfusion.com/forums/138315/essential-studio-2018-volume-2-release-v16-2-0-41-is-available-for-download 

Regards, 

Vignesh R 

[Tamas Cons]

I upgraded to the specified version,still looks the same for us...

[Tamas Cons]

2. on Samsung s8 the spinner looks like in the attached screenshot.Is this intended?

Attachment: samsungs8SFSpinner_f47771f4.rar

[Michael Prabhu M]

Hi Tamas, 

We are unable to reproduce the reported problem; the progress bar works fine with Android 5.0. Please find the demo video of the application which we created and tested in S8 from the below location.  

Demo Video: IndeterminateAnimationVideo 

We suspect that the NuGet cache wat not properly cleared, this may be the reason for the reported problem. Please check by clearing the NuGet cache by using the instruction given in the following link. 

https://www.syncfusion.com/kb/6987/how-to-clear-nuget-cache 

If this does not solve your problem, we can go for a web meeting to see what is different in your environment to cause this problem. You can create a support incident from your account to proceed with a web meeting.  

Thanks, 

Michael  

[Tamas Cons]

I created a new emulator,cleaned the project and rebuilt it,and I can confirm that after that it worked.thank you

[Michael Prabhu M]

Hi Tamas, 

 

Glad we could help, feel free to contact us anytime if you need any other assistance.  

 

Thanks, 

Michael