Installation of offline documentation - VS 2017 option greyed out

[Lasse Hummel]

Hello,

I have a quick question: I am about installing the offline documentation for your products. I have just downloaded the necessary files and started the installation application. However, when it shows the install options, the "Visual Studio 2017" option is greyed out, although it is VS 2017 Enterprise that I use almost exclusively for all new projects. See the attached screenshot of the dialog.

What it the reason that it won't install it for VS 2017, and how can it be enabled

Thank you in advance.

Best regards,

L. Hummel

Attachment: 20180620_151510_eb480b34.zip

[Kalap Johnson Peter Paulraj]

Hi Lasse,

Thanks for contacting Syncfusion support.

To configure the Syncfusion help content in Visual Studio 2017 help viewer, Microsoft help viewer for Visual Studio 2017 must be installed in your machine. So before installing Syncfusion Essential Studio Documentation setup, please install the Microsoft help viewer for Visual Studio 2017. 

  

To install the Microsoft Help Viewer, refer the below link. 

https://social.technet.microsoft.com/wiki/contents/articles/37786.visual-studio-2017-getting-started-with-help-viewer.aspx
 

Let us know if you need any further assistance.

Regards,
Kalap Johnson Peter P.
 

[L. Hummel]

Hello,

Thank you very much; that did the trick.

Best regards,

L. Hummel

[Kalap Johnson Peter Paulraj]

Hi Lasse, 

  

 We glad that the provided solution was helpful and please get back to us if you need any other assistance  

  

 Regards, 

Kalap Johnson Peter P.