Date Roll Back on edit - MVC

What would cause a published web app to experience a roll back of a saved date 1 day when the edit page finishes loading?  But it doesn't do it a development environment?
Another issue to see would be related to the datagrid in use on sort / filter of a column.  I would have to show you via access to see it.. A ticket would be necessary for login information.

1 Reply

PK Prem Kumar Madhan Raj Syncfusion Team June 18, 2018 12:11 PM UTC

Hi Morgan, 

Thanks for contacting Syncfusion Support. 
 
Query1:Another issue to see would be related to the datagrid in use on sort / filter of a column. ”  

Answer: Before proceeding with your query kindly share the following details to reproduce the reported issue at our end.  
  1. Provide more details that you are facing while sorting / filtering the records in Grid?
  2. Share the full grid code example.
  3. Is any script error that you faced in console window while sorting/ filtering?. If so kindly share the screenshot with full stack trace of the issue.
  4. If possible kindly share the video demonstration of the issue you are facing in detail.
  5. Share the Essential Studio version (XX.X.X.XX).
 
Query2: What would cause a published web app to experience a roll back of a saved date 1 day when the edit page finishes loading?  But it doesn't do it a development environment? 
 
Answer: We suspect that the issue with date value being rolled back by 1 day may occur because of the client machine (where date is edited and saved) and server machine(from where the application is published) are being located at different time zones since the date value gets processed at the client end based on the client timezone. This was a known issue at our end and we have provided support for disabling this time zone issue in DatePicker component with our Volume 1  2018 Service pack release (version 16.1.0.32). Please check the below link for more details. 

Link: https://help.syncfusion.com/js/release-notes/v16.1.0.32?type=all#ejdatepicker

You can download our Essential Studio Volume 1 2018 service pack release build from the below location. 


If this is not your case, then please revert back to us with more information along with an issue reproducing sample (if possible) so that we can provide an exact solution for your requirement. 


Regards, 

Prem Kumar M 


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