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Unlock key and emails?

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13808 May 11,2004 01:56 PM UTC May 11,2004 02:16 PM UTC General Discussion 1
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Tags: General Discussion
Marina Zlatkina
Asked On May 11, 2004 01:56 PM UTC

Hi, I downloaded the trial version of the grid, however, the unlock key was never emailed to me. I then tried to send a support question - had to use Direct-Trac, as there is no direct email it seems. Now, it claimed my email address was already registered - so I entered it into the textbox to have my password sent to me, so I coudl log in. And my password was never sent to me. What''s going on? Is there a way to try out the grid or get in touch with support?

Administrator [Syncfusion]
Replied On May 11, 2004 02:16 PM UTC

Hello Marina, Our apologies for any inconvenience. I''ve located your account in Direct-Trac and in a moment you''ll receive your unlock key via email. I''ll also include the information you''ll need to access Direct-Trac. If you have any further questions, please don''t hesitate to contact SalesSupport@syncfusion.com. Thanks very much for your interest in Syncfusion. Best regards, Sierra Stults

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