Touch support does not work in Edge, Chrome

We are using Syncfusion version 15.4.0.17.
We faced issue with touch in Kanban board control while development in our local. We then checked online demo for the same and found same issue.
The issue is that when we drag the Card on any other column, it does not show any drop area. This issue happens in both Edge and Chrome.
We tested it with Microsoft Edge 40.15063.674.0 and Chrome 64.0.3282.186 (Official Build) (64-bit)
In Chrome it also shows following error,
ej.web.all.min.js:10 Uncaught TypeError: Failed to execute 'elementFromPoint' on 'Document': The provided double value is non-finite.
    at Object._getCurrTarget (ej.web.all.min.js:10)
    at Object._drag (ej.web.all.min.js:10)
    at HTMLDocument.e (jquery-3.2.1.min.js:2)
    at HTMLDocument.dispatch (jquery-3.2.1.min.js:3)
    at HTMLDocument.q.handle (jquery-3.2.1.min.js:3)
_getCurrTarget @ ej.web.all.min.js:10
_drag @ ej.web.all.min.js:10
e @ jquery-3.2.1.min.js:2
dispatch @ jquery-3.2.1.min.js:3
q.handle @ jquery-3.2.1.min.js:3

Attaching the video of test we ran on Kanban control demo on Syncfusion site. First we tried using mouse and it worked. then we tried with touch and it did not.

Attachment: Syncfusion_Kanban_Edge_37fe83ba.zip

1 Reply

SS Selvamani Sankarappan Syncfusion Team March 19, 2018 07:16 AM UTC

Hi Aakash, 
 
Thanks for contacting Syncfusion support. 
 
We could see an incident under your account with the same reported issue. we request you to refer the incident for more details on the issue.  
 
Regards, 
 
Selvamani S. 


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