Dashboard not showing in IE 11

Question

HiWe have an asp.net core application which we have linked a dashboard to, however it can be viewed fine in Microsoft Edge, Chrome etc, however in IE 11, we effectively get a blank page (you can see the colour difference between the title section and dashboard section, but that's it).Has anyone come across this before and know how to resolve?Thanks for any helpRegardsRoss

Pragadeesh Naran · Answer

Hi Ross,   
  
Dashboard Viewer requires the below listed browsers to run.    
  

IE 9+
Microsoft Edge
Mozilla Firefox 22+
Chrome 17+
Opera 12+
Safari 5+
  
Please check, whether you have enabled Enterprise mode in the Internet Explorer, in such case it will not open the dashboard. Because enterprise mode let websites to render using a modified browser configuration that’s designed to emulate either Windows Internet Explorer 7 or Windows Internet Explorer 8.    
https://docs.microsoft.com/en-us/internet-explorer/ie11-deploy-guide/what-is-enterprise-mode    
  
To disable the Enterprise mode, uncheck Tools -> Enterprise mode   
    
  
If you still face the same issue, please open the developer options of the browser and check if there are any errors in the console. If so, share the same to us to investigate on this further.   
  
Regards,   
Pragadeesh Naran N

Ross · Answer

Thanks for your reply. While we don't have the Enterprise Mode option, turns out compatibility settings was turned on for intranet sites. Should have considered that, but thanks for the nudge

Preethi Nesakkan Gnanadurai · Answer

Hi Ross, 
  
Most welcome. 
  
Please let us know if you need any further assistance on this. 
  
Regards, 
Preethi