Installer SF Essential Studio

The full SF Essential Studio Installer takes a lifetime to install!

I've started the installer at 11:30 o clock.  It's now 14:30 and installer still is telling me "Preparing to install, 0% completed".

Running on a system with 16GB RAM, i7 and installing on a SSD!

I do understand that the whole Essential Studio is installing very much components.  I understand that installing several GB will take it's time - of course. BUT for me it looks like your installer is simply doing nothing. Nothing:

When I switch to task manager it's showing me 0% CPU consummation for the installer and a "disc write time" of 0,0 KB/sec for 80% of the time and 25 KB/sec "disc write time" for the other 20%.  This experience is a complete nightmare.  My guess at the moment is that this lame installer will take a whole week to complete.  Why is that?  Why is your installer idle for > 80% of the time? To prevent a HD from overheating? Couldn't you "unlock" this "feature" for SSDs?

I had to cancel this. Frustrating!
The smaller downloads (like f.e. SF Essential Studio for UWP or WinForms or WPF) seem to performe better.

edit: the "better performance" is just true for the 15.4.0.17 installer.  The Service Pack installer 15.4.0.20 for SF Essential Studio UWP (and that's a tiny package compared to others) is running since 15min and "hanging" (?) at 78%.  But it's not completely idle, writing to disc with 200-400 KB/sec (which is very slow for a SSD btw).


1 Reply

MS Manivannan Sundararajan Syncfusion Team February 5, 2018 08:50 AM UTC

Hi Wolfgang,

We are sorry for the inconvenience.

Please find the following responses for your queries.

Q1) Regarding preparing to install issue.

A1) To check the reported issue at our end, please follow the steps suggested in the below KB article link and send us the zip file which consists of complete Syncfusion Installer logs generated by our tool. It would be much helpful for us to analyze the reported issue.

http://www.syncfusion.com/kb/2331  

Also, could you please try the Windows Installer Clean up steps suggested in the following KB article link and let us know whether the issue was resolved?

http://www.syncfusion.com/kb/5119  

Q2) Regarding UWP installation.

A2) Normally, Syncfusion UWP platform setup takes around 15 minutes for installation. During this time, extraction of installation files and samples, GAC installation will takes place. However, the time may vary according to the machine configuration.

Regards,
Manivannan S.


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