application freezes when generating multipe charts

Hi,

My application freeze when I generate multiple charts.
My used version is 15.4.0.20, and I tried with jquery 3.1.1 and 2.1.4 but without succes.

I send you my call stack when my app freeze and I am sure it is due to ej.chart.min.js, whene I remove the ej-chart directive, the divs are well generated.

Can you help me on this please ?

Thank you in advance,

Edouard Lauret.

Attachment: Issue_1644f322.zip

1 Reply

DD Dharanidharan Dharmasivam Syncfusion Team January 18, 2018 12:22 PM UTC

Hi Edouard, 

Thank for using Syncfusion products. 

We have analyzed your query with the provided screenshots. We have tried to replicate the reported scenario, unfortunately the reported scenario is not replicated and the chart is rendering properly at our end. Sample used for testing can be find from below link. 


Screenshot: 
 

The reported issue may occur, if the interval for the axis is not calculated properly. The intervals for an axis will be calculated depends upon the data for chart and  chart’s size (height/width). So, kindly revert us with the following details, which will be helpful in further analysis and provide you the solution sooner. 

  • Try to reproduce the reported issue with the attached sample
  • Or provide you sample with the replication steps
  • Type of axis do you have used in your sample (double, date time, etc).
  • Do you have specified range or intervalType for the axes?

Thanks, 
Dharani. 


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