Auto node selection issue while dragging item from symbol palette

Question

Hi, I'm having issue. When i drag any node from symbol palette to diagram. the near most diagram placed in diagram is automatically selected however i have not yet drop selected item from symbol to diagram. please check video for demo issue:

https://www.screencast.com/t/HuoKiunQTF

Shyam G · Answer

Hi Ahman, 

We could not view your video in the provided link. So could you please look into the below video and confirm us whether an reported issue is same as in video. If yes, the reported issue is a known issue and it has been fixed in the latest version 15.4.017. could you please upgrade to the latest version 15.4.0.17 which is available for download under the following link.  If we misunderstood your requirement, please share us a video to replicate an issue or screenshot. 
Link: https://www.syncfusion.com/forums/134428/essential-studio-2017-volume-4-release-v15-4-0-17-is-available-for-download  

Video: http://www.syncfusion.com/downloads/support/directtrac/general/ze/selectionissuevideo-908636452 

Regards, 
Shyam G

ahman · Answer

Thank you so much sir, I'm facing exactly same issue.

I looked at your given link:

Link: https://www.syncfusion.com/forums/134428/essential-studio-2017-volume-4-release-v15-4-0-17-is-available-for-download

but i think these are paid tools.
I actually created that app with cdns, shared on below link
Link: https://help.syncfusion.com/js/cdn

I used: ej.web.all.min.js plugin to create it. but i used older version.

Can i resolve issue if i use it's newer version? and can you please let me know, your cdns are to be used free of cost or need to pay cost for cdns too?

Shyam G · Answer

Hi Ahman, 
 




Query 

Response 


I looked at your given link: 
Link: https://www.syncfusion.com/forums/134428/essential-studio-2017-volume-4-release-v15-4-0-17-is-available-for-download   
but i think these are paid tools.I actually created that app with cdns, shared on below linkLink: https://help.syncfusion.com/js/cdn 
I used: ej.web.all.min.js plugin to create it. but i used older version. 
can you please let me know, your cdns are to be used free of cost or need to pay cost for cdns too 

Regarding this query, our sales team will be in touch with you. 


Can i resolve issue if i use it's newer version? 

Yes, the reported issue is a known issue and it has been fixed in the latest version 15.4.017. so you can use the latest version 15.4.0.17 to resolve your issue. 
 
   
Regards, 
Shyam G

SaBrena Toler · Answer

Hello Ahman, 
We thank you for your continued business with Syncfusion. Please be advised that I have forwarded your inquiry to our sales department; someone will contact you shortly. 
  
Best,SaBrena

Query	Response
I looked at your given link: Link: https://www.syncfusion.com/forums/134428/essential-studio-2017-volume-4-release-v15-4-0-17-is-available-for-download but i think these are paid tools. I actually created that app with cdns, shared on below link Link: https://help.syncfusion.com/js/cdn I used: ej.web.all.min.js plugin to create it. but i used older version. can you please let me know, your cdns are to be used free of cost or need to pay cost for cdns too	Regarding this query, our sales team will be in touch with you.
Can i resolve issue if i use it's newer version?	Yes, the reported issue is a known issue and it has been fixed in the latest version 15.4.017. so you can use the latest version 15.4.0.17 to resolve your issue.