Dashboards getting corrupted on publish

[Richard Warriner]

I have a tabbed dashboard with 7 tabs, 5 data sources

While editing them all is fine and when i preview them locally using IIS Express again all is fine.

When i publish to the server and then view on the server some of the grids fail with no data. When i go back and look in the designed some of the grids are broken. On examining the properties these grids have had their data source changed. 

The only option is to delete the grid and redo it. I have already redone several of the grids more than one

[ERH]

I have a tabbed dashboard with 7 tabs, 5 data sources

While editing them all is fine and when i preview them locally using IIS Express again all is fine.

When i publish to the server and then view on the server some of the grids fail with no data. When i go back and look in the designed some of the grids are broken. On examining the properties these grids have had their data source changed. 

The only option is to delete the grid and redo it. I have already redone several of the grids more than one

I have had exactly the same problem, and I have had to redo much of the work. Is there any solution for this?

[Venkataprasad Subramani]

Hi, 

  

Thanks for contacting Syncfusion support and we regret for the inconvenience caused. 

  

We have created a separate incident for the reported issue for better follow-up and we will provide you detailed updates in the incidents. 

Please let us know if you have any other queries regarding this. 

  

Regards, 

Venkataprasad S 

[Timothy Walker]

Is there a solution here as I am also experiencing this.

Create a new dashboard, publish all fine.

Open the dashboard from the server and edit. On republish it errors and Dashboard Designer becomes unusable with every option presenting an error. Closing and Re-opening only way to fix.

On trying to access the Dashboard via either the web or Designer throws an error.

Web shows 'DV009:The loaded file is not a valid dashboard file'

[Sammanasu Mary Jesuraj]

Hi Timothy,  

   

We suspect that the dashboard file is corrupted. We have created a separate incident for the reported issue. Please log on to our support website to check for further updates   

https://www.syncfusion.com/account/login?ReturnUrl=%2fsupport%2fdirecttrac%2fincidents    

   

Regards  

Sammanasu Mary J