We use cookies to give you the best experience on our website. If you continue to browse, then you agree to our privacy policy and cookie policy.
Unfortunately, activation email could not send to your email. Please try again.

PdfViewer failed to render pdf file (show white document)

Thread ID:

Created:

Updated:

Platform:

Replies:

132304 Aug 24,2017 11:10 PM Oct 6,2017 01:55 AM JavaScript 3
loading
Tags: ejPdfViewer
Nga
Asked On August 24, 2017 11:10 PM

Hi. My app is a React app on ASP.Net Core 1.1. I am using syncfusion-javascript 15.3.26 with
It works with pdf files, except the one in attachment. It is showing a white document for this pdf file.




Attachment: cf189f7e134544e4b3453c9a1d0b96ae_537d9e80.zip

Mohan Selvaraj [Syncfusion]
Replied On August 29, 2017 07:37 AM

Hi Nga, 
 
We confirmed that the issue with “PDF document was rendered as blank page” is a defect, and we have logged a defect report for same. The fix for this issue will be included in our 2017 Volume 4 release, which will be expected to be rolled out by November 2017.  
 
Regards, 
Mohan S 


Nga
Replied On October 5, 2017 03:46 AM

Hi,

I know that the fix will be available in your 2017 Volumn 4 on November, but if you have made the fix, is it available for me to early download?

Thanks,


Mohan Selvaraj [Syncfusion]
Replied On October 6, 2017 01:55 AM

Hi Nga, 
 
Thank you for your update.  
 
A support incident to track the status of this defect has been created under your account. Please log on to our support website to check for further updates  
 
 
Please let me know if you have any questions.   
 
Regards, 
Mohan S 


CONFIRMATION

This post will be permanently deleted. Are you sure you want to continue?

Sorry, An error occured while processing your request. Please try again later.

You are using an outdated version of Internet Explorer that may not display all features of this and other websites. Upgrade to Internet Explorer 8 or newer for a better experience.

;