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Word to pdf but some chinese lost

Doc to pdf but some chinese lost like Chinese Number,and I have installed Office.


And this is my code.


I‘m not sure whether it is font reason, is there any way to solve it, Thank you!

And I have uploaded the word to the attachment

test.docx


test.pdf



3 Replies

SY Sethumanikkam Yogendran Syncfusion Team August 22, 2017 07:05 AM UTC

Hi Customer,

Thank you for contacting Syncfusion support.

We are unable to reproduce the mentioned “Chinese text lost in Word to PDF conversion” issue with the given details. We have attached the input document with font used and resultant PDF generated at our end and please find it from below link.

https://www.syncfusion.com/downloads/support/forum/132210/ze/DocIO-TestCase596154954.zip

Note: We have tested the reported issue in our latest version “15.3.0.26”. So, kindly ensure the reported issue in this version, and let us know whether the same issue reproduced or not.

If you’re still facing the same issue means, then kindly provide the following details to reproduces the mentioned issue at our end:

     1. Input Word document, and font used.
     2. Resultant PDF.
     3. Product version of Essential Studio.

Please let us know if you have any other questions.

Regards,
Sethumanikkam.Y



TM tmzl August 23, 2017 01:27 AM UTC

Sorry. i use the font but i still have same issue.

I have attached the input document and resultant PDF generated and please find it from below link

https://drive.google.com/file/d/0Bx680LekUQB0Mk9FMFFxbkc2R1U/view?usp=sharing

and the version of Essential Studio is 15.2.0.43 like below pic.



Attachment: test_ee1e7de3.zip


SY Sethumanikkam Yogendran Syncfusion Team August 23, 2017 06:13 AM UTC

Hi Customer,

Thank you for your update.

A support incident to track the status of your query has been created under your account. Please log on to our support website to check for further updates,

https://www.syncfusion.com/account/login

Please let us know if you have any other questions.

Regards,
Sethumanikkam.Y


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