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Slow PDFViewer for many-pages document.

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131413 Jul 7,2017 07:27 PM Jul 13,2017 05:48 AM JavaScript 3
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Tags: ejPdfViewer
Nga
Asked On July 7, 2017 07:27 PM

Hi. My app is a React app on ASP.Net Core. I am using <EJ.PdfViewer serviceUrl={...} documentPath={...} to render PDF files.

The speed is ok for single page small documents. But it is too slow for many pages document. Our sample PDF is a 503KB file with 20 pages. It takes 5-7 seconds to load the first page, then when I scroll down the PDFViewer to see the next pages, it takes 5-7 seconds to load each page.

Is there anything I can do to improve the speed?

Thanks,
Nga

Akshaya Arivoli [Syncfusion]
Replied On July 10, 2017 07:42 AM

Hi Nga, 

Thank you for contacting Syncfusion Support. 

We regret to let you know that we were unable to reproduce the reported issue with the details provided in the forum. We request you to share us the PDF document or the sample in which the issue could be reproduced. Also, can you please confirm us the platform and the Essential Studio version in which you are facing the issue. These details will be helpful for us to investigate more on your issue and assist you better. 

Please let us know if you need any other assistance on this. 

Regards, 
Akshaya 


Nga
Replied On July 12, 2017 04:35 AM

Please see PDF in attachment. I am using syncfusion-javascript 15.2.41.
My app is a React app on ASP.Net Core 1.1.


Attachment: c64acaba6f154b4bbb87b1bd8b312e42(1)_2406a5ee.rar

Akshaya Arivoli [Syncfusion]
Replied On July 13, 2017 05:48 AM

Hi Nga, 

Thank you for your update. 

A support incident to track the status of reported issue has been created under your account. Please log on to our support website for further updates.    
   

Please let us know if you need any other assistance on this. 

Regards, 
Akshaya 


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