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waitingpopup.gif not found error

Thread ID:





130827 Jun 6,2017 10:12 AM UTC Jun 7,2017 09:44 AM UTC JavaScript 1
Tags: ejWaitingPopup
hui zheng
Asked On June 6, 2017 10:12 AM UTC

In our project, we create syncfusion data grid filled with given data. The version used is: "syncfusion-javascript": "15.2.41". However, we got HTTP response 404 (Not found) error during program running. See error attached. From the error log, we found syncfusion fired this error, because it tried to locate the waitingpopup.gif from  http://[our host]/css/images/waitingpopup.gif. and the error happened right after we fire window "resize" event using the below code: 

We assume that we install and use syncfusion module in the correct way. Because we see this error every time we open browser and create syncfusion data grid. After that, the error are not appear until we reopen browser and repeat data grid creation again (simply refreshing will not reproduce the error). Can you advice how we can get rid of this error? What additional information do you need?


Attachment: 404_aa474df.zip

Prince Oliver [Syncfusion]
Replied On June 7, 2017 09:44 AM UTC

Hi Hui,   
Thank you for contacting Syncfusion support.   
We checked the reported issue at our end with default Grid sample, we are unable to reproduce the issue. We have attached the sample, kindly refer to the following link for the sample: http://www.syncfusion.com/downloads/support/forum/130827/ze/angular2-seeds-master-526852566 
Could please answer the following queries, it will help us understand your issue and provide solution.   
1.What controls are your using in your page? Are you using waiting popup control in your sample? 
2.Have you referenced the waiting popup.gif file in your sample anywhere? 
3.Can you please provide an issue reproducible sample or code snippet to reproduce the issue at our end? 


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