Report pie chart not showing when printing PDF or exporting

[Alexandru Pastor Opris]

Hello,

We've been trying to use some charts inside a report, everything was easy and smooth till we finished and decided to print a simple or atleast try to export a PDF from the SfReportViewer control.

We tried both method which we know:

• Using the print function which Windows has built in.
• Using the export function from the SfReportViewer control.

None of the above methods worked, for example here are some results on each method:

• While using the print function, the legend of the chart shows but not the chart.
• While using the export function, the chart doesn't show at all, not even the legend.

Also we tried changing the chart to a simple bar chart, same results as with the pie chart.

I've attached a simple sample to see it in action.

Have a nice day,

Alex.

Attachment: SyncfusionReports_bd1b025e.rar

[Mohanapriya Perumakarasu]

Hi Alexandru, 

 

Thanks for contacting Syncfusion Support. 

 

Due to universal windows platform limitations, the data visualization controls cannot be directly exported to PDF or other export format types, so we need to use WebAPI service to export the reports with chart items. We are facing problem in exporting the report using WebAPI service, we have logged a defect report on this and a support incident to track the status of this issue has been created under your account. Please log on to our support website to check for further updates.  

https://www.syncfusion.com/account/login?ReturnUrl=%2fsupport%2fdirecttrac%2fincidents 

 

Regards, 

P.Mohanapriya