I should also mention that the syncfusion dll is being loaded by a WCF service which is currently running under a 64 bit application pool. If I change the app pool to run as a 32- bit then the issue goes away.
Finally we also have a windows service that loads the dll. Processing the same Excel files, the issue doesn't exist.
Any help would be gratefully received.
SSSridhar Sukumar Syncfusion Team October 20, 2016 01:49 PM UTC
Thank you for contacting Syncfusion support.
The reported issue has been already fixed. We strongly recommend you to upgrade to the latest version (14.3), which has more enhancements and fixes. This should resolve the issue.
FTFiona TigheOctober 20, 2016 02:04 PM UTC
Many thanks for getting back to me.
Would it be possible to provide this fix for version 10.202.0.75?
I've tested with the latest version of the dll and we are getting inconsistent results.
My company has a license for all versions and you recently provided a fix for another issue for this version of the product.
SSSridhar Sukumar Syncfusion Team October 21, 2016 09:54 AM UTC
We have created a new incident regarding this. A support incident to track the status of this has been created under your account. Please log on to our support website to check for further updates.