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HTTP Error 500.0 - Internal Server Error

Thread ID:





125674 Sep 1,2016 06:21 PM UTC Sep 5,2016 12:23 PM UTC Report Platform 3
Tags: Report Server
Asked On September 1, 2016 06:21 PM UTC

I'm new to SyncFusion.
I've just installed the ReportServer, I followed the PDF manual, I was able to connect to the Oracle DB but the home page won't display.
Any help would be greatly appreciated.

Sankarlingam M [Syncfusion]
Replied On September 2, 2016 09:52 AM UTC

Hi Philippe, 
Thank you for contacting Syncfusion Support 
We noticed that you had created the incident for the same query under your account.  Please follow-up with the incident for further assistance. 

Replied On September 2, 2016 01:48 PM UTC

Hello Sankar,

Sorry, I'm new to SF and I was not sure where to create my request. You can close it from here.

Have a nice day.

Arasuraja Balakrishnan [Syncfusion]
Replied On September 5, 2016 12:23 PM UTC

Hi Philippe Vitse,   
Please follow the below steps to fix the issue in your end.   
1.    Please ensure to stop the Report Server using “Stop Syncfusion Report Server IIS Express” shortcut icon present in the desktop.   
2.    Delete the existing installed database and resources using the utility which is present in the below folder.   
C:\Program Files (x86)\Syncfusion\Report Server\Utilities\DatabaseUninstaller\DatabaseUninstaller.exe   
Please refer the below link for more details   
3.     Start the Report Server using “Start Syncfusion Report Server IIS Express” shortcut icon present in the desktop.   
4.     Now you need to do the Startup pages and login with Administrator account.   
Arasuraja B   


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