HTTP Error 500.0 - Internal Server Error

[PV]

Hello,

I'm new to SyncFusion.

I've just installed the ReportServer, I followed the PDF manual, I was able to connect to the Oracle DB but the home page won't display.

Any help would be greatly appreciated.

[Sankarlingam M]

Hi Philippe, 

Thank you for contacting Syncfusion Support 

We noticed that you had created the incident for the same query under your account.  Please follow-up with the incident for further assistance. 

https://www.syncfusion.com/support/directtrac/incidents 

  

Regards,  

Sankar 

  

[PV]

Hello Sankar,

Sorry, I'm new to SF and I was not sure where to create my request. You can close it from here.

Have a nice day.

[Arasuraja Balakrishnan]

Hi Philippe Vitse,   

   

Please follow the below steps to fix the issue in your end.   

   

1.    Please ensure to stop the Report Server using “Stop Syncfusion Report Server IIS Express” shortcut icon present in the desktop.   

2.    Delete the existing installed database and resources using the utility which is present in the below folder.   

C:\Program Files (x86)\Syncfusion\Report Server\Utilities\DatabaseUninstaller\DatabaseUninstaller.exe   

Please refer the below link for more details   

https://www.syncfusion.com/kb/6516/how-to-remove-resources-and-drop-the-database-without-uninstalling-and-reinstalling-the-dashboard   

3.     Start the Report Server using “Start Syncfusion Report Server IIS Express” shortcut icon present in the desktop.   

4.     Now you need to do the Startup pages and login with Administrator account.   

    

Thanks,   

Arasuraja B