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Windows 10 Anniversary Update causing error

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125300 Aug 5,2016 04:26 PM Mar 22,2017 07:21 AM Windows Forms 9
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Tags: TreeViewAdv
Dib Oglesby
Asked On August 5, 2016 04:26 PM

With the update to the anniversary edition of Windows 10, we are suddenly getting an error when running our created program. It occurs in both installed versions, and in Visual Studio 2015. The error occurs when the screen first draws, and whenever a .Refresh is called. I am posting here because the last call in the stack trace is to a Suncfusion DLL. This error is not allowing our program to run on any machine that has installed the update, and we need a fix as soon as possible. I will also post at Microsoft's site.

This is a repost of Direct-Trac Support System incident 161701, and the same error as incident 125270

Here is the error info:

************** Exception Text **************
System.OverflowException: Arithmetic operation resulted in an overflow.
at Syncfusion.Drawing.DrawingUtils.NCPaintHelper(Control control, INonClientPaintingSupport ncPaintDelegate, Message& m)
at Syncfusion.Windows.Forms.ThemedWindowDrawing.DrawThemedBorderColor(Control control, Message& msg)
at Syncfusion.Windows.Forms.ScrollControl.WmNcPaint(Message& msg)
at Syncfusion.Windows.Forms.ScrollControl.WndProc(Message& msg)
at Syncfusion.Windows.Forms.Tools.TreeViewAdv.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1586.0 built by: NETFXREL2
CodeBase: file:///C:/Windows/Microsoft.NET/Framework64/v4.0.30319/mscorlib.dll
----------------------------------------
Hurrevac
Assembly Version: 1.6.1.5
Win32 Version: 1.6.1.5
CodeBase: file:///C:/Program%20Files%20(x86)/Hurrevac/Hurrevac.exe
----------------------------------------
Microsoft.VisualBasic
Assembly Version: 10.0.0.0
Win32 Version: 14.6.1586.0 built by: NETFXREL2
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/Microsoft.VisualBasic/v4.0_10.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualBasic.dll
----------------------------------------
System
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1586.0 built by: NETFXREL2
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Core
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1586.0 built by: NETFXREL2
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll
----------------------------------------
System.Windows.Forms
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1586.0 built by: NETFXREL2
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System.Drawing
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1586.0 built by: NETFXREL2
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System.Runtime.Remoting
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1586.0 built by: NETFXREL2
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Runtime.Remoting/v4.0_4.0.0.0__b77a5c561934e089/System.Runtime.Remoting.dll
----------------------------------------
Syncfusion.Tools.Windows
Assembly Version: 13.3450.0.12
Win32 Version: 13.3450.0.12
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/Syncfusion.Tools.Windows/v4.0_13.3450.0.12__3d67ed1f87d44c89/Syncfusion.Tools.Windows.dll
----------------------------------------
AnimatedGIF
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files%20(x86)/Hurrevac/AnimatedGIF.DLL
----------------------------------------
System.Deployment
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1586.0 built by: NETFXREL2
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Deployment/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Deployment.dll
----------------------------------------
Syncfusion.Shared.Base
Assembly Version: 13.3450.0.12
Win32 Version: 13.3450.0.12
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/Syncfusion.Shared.Base/v4.0_13.3450.0.12__3d67ed1f87d44c89/Syncfusion.Shared.Base.dll
----------------------------------------
DesktopEdition
Assembly Version: 9.0.0.0
Win32 Version: 9.0.107.0
CodeBase: file:///C:/Program%20Files%20(x86)/Hurrevac/DesktopEdition.DLL
----------------------------------------
MapSuiteCore
Assembly Version: 9.0.0.0
Win32 Version: 9.0.107.0
CodeBase: file:///C:/Program%20Files%20(x86)/Hurrevac/MapSuiteCore.DLL
----------------------------------------
System.Xml
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1586.0 built by: NETFXREL2
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
System.Configuration
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1586.0 built by: NETFXREL2
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
NetTopologySuite
Assembly Version: 1.7.3.31740
Win32 Version: 1.7.3.31740
CodeBase: file:///C:/Program%20Files%20(x86)/Hurrevac/NetTopologySuite.DLL
----------------------------------------
Microsoft.GeneratedCode
Assembly Version: 1.0.0.0
Win32 Version: 4.6.1586.0 built by: NETFXREL2
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
Microsoft.GeneratedCode
Assembly Version: 1.0.0.0
Win32 Version: 4.6.1586.0 built by: NETFXREL2
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
GeoAPI
Assembly Version: 1.1.0.0
Win32 Version: 1.1.0.0
CodeBase: file:///C:/Program%20Files%20(x86)/Hurrevac/GeoAPI.DLL
----------------------------------------
System.Data
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1586.0 built by: NETFXREL2
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_64/System.Data/v4.0_4.0.0.0__b77a5c561934e089/System.Data.dll
----------------------------------------
Microsoft.GeneratedCode
Assembly Version: 1.0.0.0
Win32 Version: 4.6.1586.0 built by: NETFXREL2
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
Microsoft.GeneratedCode
Assembly Version: 1.0.0.0
Win32 Version: 4.6.1586.0 built by: NETFXREL2
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------

Venkateshwaran Ramdoss [Syncfusion]
Replied On August 8, 2016 02:16 PM

Hi Dip,

Thanks for contacting Syncfusion Support.

We are able to reproduce the reported issue and a support incident to track the status of this defect has been created under your account. Please log on to our support website to check for further updates


Regards,
Venkateshwaran V.R.  

RPM Developer Team
Replied On August 14, 2016 08:53 PM

Hi Dip,

Thanks for contacting Syncfusion Support.

We are able to reproduce the reported issue and a support incident to track the status of this defect has been created under your account. Please log on to our support website to check for further updates


Regards,
Venkateshwaran V.R.  

Hi,

We are also seeing this issue using Syncfusion 11.3040.0.30.  As this affects previously distributed and installed applications it is a critical issue for us to have resolved ASAP.

Regards,

Ian

Vijayalakshmi Roopkumar [Syncfusion]
Replied On August 15, 2016 05:26 AM

Hi Dip,

Thank you for your update.

A support incident has been opened to track the status of this defect under your account. Please log on to our support website to check for further updates.

https://www.syncfusion.com/account/login?ReturnUrl=%2fsupport%2fdirecttrac%2fincidents  
Regards,
Vijayalakshmi V.R.
 


CGN Dev Team
Replied On September 12, 2016 01:56 PM

Hi Dip,

Thanks for contacting Syncfusion Support.

We are able to reproduce the reported issue and a support incident to track the status of this defect has been created under your account. Please log on to our support website to check for further updates


Regards,
Venkateshwaran V.R.  

We are facing this exact same problem on Windows 10 build # 1607. Has this been addressed? If yes, which Syncfusion version has this fix? We're currently using Syncfusion version 13.3451.0.7.

Vijayalakshmi Roopkumar [Syncfusion]
Replied On September 13, 2016 02:08 AM

Hi CGN,

Yes the reported issue "Windows 10 Anniversary Update causing error" has been fixed. This fix has been included in our upcoming Main release "Volume 3, 2016" which is tentatively scheduled to be released at the end of September, 2016.

Regards,
Vijayalakshmi V.R.

MC
Replied On March 21, 2017 02:06 PM

We are seeing this issue as well with Windows 10 build # 1607 using Syncfusion version 11.1.0.21. Is there more information I can get about this to understand if taking the fix menitoned in this post wouuld actually resolve my issue? For us, it seems to be happening in a call to Syncfusions.Windows.Forms.Tools.TreeNodeAdvCollection.Add(TreeNodeAdv node).


Dib Oglesby
Replied On March 21, 2017 02:14 PM

MC, the fix Syncfusion offered at the end of the thread worked for us.  We haven't had any problems since.

MC
Replied On March 21, 2017 04:22 PM

Thanks, Dib.

I still need to get information from Syncfusion though. This is causing a lot of problems with one of our applications right now.

Mallika Kannan [Syncfusion]
Replied On March 22, 2017 07:21 AM

Hi Matt,   
   
Thank you for contacting Syncfusion support.    
    
We can confirm that reported issue with Windows 10 Anniversary update is resolved and this fix has been included from Volume 3, 2016. Could you please upgrade to our latest version and confirm us if this issue is fixed in your environment?    
    
Regards,   
Mallika    


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